Lean Problem-Solving Basics

All course offerings are for employees of King County government unless otherwise noted.

King County Learning and Development

Do you feel like you tackle the same problems over and over again? In order to effectively solve problems once and for all, they must be solved at the root! 
• Learn basic A3 Problem Solving, the powerful method borrowed from the Toyota Production System (TPS) • Learn techniques to incorporate problem solving and continuous improvement in daily work • Build on existing Lean practices within your organization
Objectives: • Learn how to define a problem in measurable terms • Identify the root cause of a problem using the fishbone diagram and the 5 Whys process • Prioritize problems based on time, frequency, or cost • Create and effective 4-Box A3 
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Prerequisite: Participation in Introduction to Lean (Lean 101) or Lean Basics. This course may be even more beneficial when supervisors and teams attend together.
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King County Administration Building 

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Lean Problem-Solving Basics

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Lean Problem-Solving Basics

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