KCS Coach Workshop

Website: https://www.serviceinnovation.org/events/

KCS Academy

Join us in Santa Clara for a one day KCS® Coach Workshop and take your KCS implementation to the next level. 
KCS Coaches look after the most important part of a KCS implementation: the people doing the work.  The creator of the KCS coaching curriculum, Beth Haggett, MSW, LCSW, PhD, will help us:
<UL>
<LI>Understand what makes an effective coach</LI>
<LI>Practice the coaching process and learn how to utilize coaching tools and techniques</LI>
<LI>Learn about motivation, rewards, and recognition, and how to maximize the value of each</LI>
<LI>Learn about accountability and how to support and encourage it in others</LI>
</UL>
Who should attend:
<UL>
<LI>KCS Coaches interested in learning and practicing coaching tools and techniques</LI>
<LI>KCS program managers looking to level-up their KCS implementations</LI>
<LI>Anyone looking to increase their self-awareness and communication skills</LI>
</UL>
<IMG ALT="KCS Coach Workshop Agenda" SRC="https://cdn.evbuc.com/eventlogos/4854804/screenshot20191122at2.19.49pm.png" WIDTH="600">
Logistics:
<UL>
<LI><A HREF="https://www.santaclara.org/convention-center/parking-directions/" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer">Parking and Directions</A></LI>
<LI><A HREF="https://www.google.com/maps/search/Hotels/@37.4047119,-121.9928103,14z/data=!3m1!4b1!4m8!2m7!3m6!1sHotels!2sSanta+Clara+Convention+Center,+5001+Great+America+Pkwy,+Santa+Clara,+CA+95054!3s0x808fc9c94dfa50b9:0xc1ebf7e60770d2e4!4m2!1d-121.975247!2d37.4046706" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer">Nearby Hotels</A></LI>
</UL>
Dress is business casual.
Seating will be limited to the first 30 registrants for the Coach Workshop. A waiting list will be available if needed. 
<HR>
Join us the following day (March 3) for the <A HREF="https://www.eventbrite.com/e/kcs-academy-world-tour-silicon-valley-2020-registration-82389257487">KCS Academy World Tour</A> also at the Santa Clara Convention Center (separate registration required.)
<HR>
Cancellation policy:
<UL>
<LI>Registration can be transferred to another attendee up to the start of the event.</LI>
<LI>Cancellations made on or before February 17, 2020 will be refunded minus a $50 cancellation fee. </LI>
<LI>Cancellations made after February 17, 2020 are non-refundable.</LI>
</UL>

KCS Coach Workshop

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KCS Coach Workshop

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