Question 1

Are Kids Allowed?

Accepted Answer

Children under 5 receive complimentary admission to the concert, but please be mindful of the potentially loud sound levels.

Question 2

Will there be seating provided, or is it standing room only?

Accepted Answer

Seating arrangements may vary depending on the venue and ticket type. Please refer to the description under ticket category & layout below.

Question 3

Will there be merchandise available for purchase at the concert?

Accepted Answer

Yes, there will likely be merchandise booth offering an exclusive merchandise from the artist.

Question 4

Is there a rain plan in case of inclement weather?

Accepted Answer

Outdoor concerts are typically held rain or shine as long it's feasible. In the event of severe weather, the concert may be postponed or canceled for the safety of attendees and performers. Updates and announcements regarding weather-related changes will be communicated through official channels.

Question 5

What time do the gates open for the concert & actual start time of the concert?

Accepted Answer

A detailed show flow will be announced shortly before the concert date. However gates open at 7PM. We recommend reaching early to ensure you grab the best spot in the concert area.

Question 6

Are there any restrictions on items we can bring into the venue?

Accepted Answer

Yes, there are typically restrictions on items such as large bags, weapons, alcohol, and illegal substances & professional recording equipments like DSLR, Go Pro, Insta 360, Drone etc. Please refer to the venue's guidelines for a detailed list of prohibited items.

Question 7

Are outside food and drinks allowed at the venue?

Accepted Answer

Outside food and drinks are not permitted. However, there will be a variety of food and beverage (alcohol & non-alcoholic) options available for purchase at the venue.

Question 8

I would like to speak to someone to purchase a table for specific number of people/groups.

Accepted Answer

Sure. Please reach out to our team member -  Ram: 972-688-1777

Question 9

Are the tickets refundable?

Accepted Answer

Tickets are non-refundable. Once purchased, tickets are typically considered final sale, and refunds are not available.

Question 10

is the re-entry allowed ?

Accepted Answer

No Re-entries are permitted once you enter the concert area.

Question 11

Is there parking available at the venue?

Accepted Answer

Yes, there is ample parking available at the venue. Attendees can park their vehicles conveniently close to the concert area. However it's first come first serve basis.

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