Journey Mapping for Data Science

Technology Transformation Services (TTS) designs and delivers a digital government with and for the American public.

Technology Transformation Services (TTS)

Explore the value of journey mapping for internal projects.

<p>Data science is part of any internal project that involves collecting, cleaning and exploring data, building predictive models, communicating insights and improving decision making.</p><p><strong>Do you understand the process at your organization to take an idea, build it into a use-case, harness the data, build machine learning models and then place them into production? </strong></p><p><strong>Would you like to modernize your agency’s approach to data science? </strong></p><p>Customer experience and journey mapping can assist! We’ll step you through the process, help you practice, and with a sample map invite you to explore a product manager’s journey – specifically one who oversees the development of Al-enabled capabilities. </p><p><strong>What is a journey map?</strong></p><p>A journey map is a powerful tool that teams use to visualize the steps necessary to successfully execute their project. The process includes:</p><ul><li>Various stages of an effort or steps a person takes</li><li>Key activities, tasks, and deliverables involved in each stage</li><li>Pain points and challenges</li><li>Metrics or other data that can help track progress and success</li></ul><p>This workshop, presented by the Artificial Intelligence (AI) CoE and the Innovation Adoption (IA) Practice of the Centers of Excellence (CoE), is offered at no cost to federal employees, as part of their <a href="https://coe.gsa.gov/2022/05/20/coe-update-4.html" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Resources and Advisory Support</a>. Stay tuned for more workshops in this series:</p><ul><li>Journey Mapping for Cloud Migration Acquisition, presented by CoE&#x27;s Acquisition practice</li><li>Journey Mapping for Customer Experience, presented by the CX CoE</li><p></p></ul><h2>How to attend</h2><p><em>Thank you for your interest in this workshop. Please contact us directly at brandi.long-frank@gsa.gov if you need accessible accommodations to register or be able to attend the event.</em></p><p><strong>Two important items!</strong></p><p>Once you register and before the event, you will need to download the Zoom web browser client in order to attend this event. Visit the<a href="https://zoomgov.com/download" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer"> Zoom Download Center</a> to install.</p><p>Be sure to check your email, as the Zoom link and password will be sent 24 hours and 1 hour prior to our event start time for anyone that registers. The email subject line will contain the event name.</p><p>Please click &quot;Register&quot; to sign up and reserve your spot for the event.</p><p>This event will be held and recorded over Zoom for Government. For general questions about the tool, please review the<a href="https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer"> Zoom computer and device requirements </a>and<a href="https://support.zoom.us/hc/en-us/sections/200277708-Frequently-Asked-Questions" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer"> FAQs</a>. If you have specific questions or security concerns about Zoom for Government, please visit <a href="https://www.zoomgov.com/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">ZoomGov.com.</a></p>

<h2>About the Technology Transformation Services (TTS)</h2><p><a href="https://www.gsa.gov/about-us/organization/federal-acquisition-service/technology-transformation-services" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Technology Transformation Services (TTS)</a> designs and delivers a digital government with and for the American public. We help government agencies make their services more accessible, efficient, and effective with modern applications, platforms, processes, personnel, and software solutions.</p><h2>About Centers of Excellence (CoE)</h2><p>As part of GSA’s Technology Transformation Services, the <a href="https://coe.gsa.gov/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Centers of Excellence</a> initiative accelerates IT modernization at federal agencies by leveraging private sector innovation and government services while centralizing best practices and expertise for holistic transformation.</p><p>The CoE leverages commercially available solutions and expertise from industry to deliver enterprise transformation initiatives in partnership with agencies.</p><h2>About the Artificial Intelligence (AI) CoE</h2><p>The <a href="https://coe.gsa.gov/coe/artificial-intelligence.html" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Artificial Intelligence (AI) CoE</a> incorporates machine learning, neural networks, intelligent process design and Robotic Process Automation (RPA) to develop AI solutions that address unique business challenges agency-wide. The team provides strategic tools and infrastructure support to rapidly discover use cases, identify applicable artificial intelligence methods, and deploy scalable solutions across the enterprise.</p><h2>About CoE's Innovation Adoption (IA) Practice Area </h2><p>The <a href="https://coe.gsa.gov/coe/innovation-adoption.html" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">CoE Innovation Adoption Practice</a> combines change management, learning &amp; development, internal communications and other disciplines designed to increase individual, team, and organizational behavior shifts. As Federal Agencies work to comply with a number of mandates to improve the digital experience for their customers, technology modernization must be fused with innovation adoption to enable organizations to successfully drive change now and into the future. </p><h2>About the U.S. General Services Administration (GSA)</h2><p>The mission of the <a href="https://www.gsa.gov/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">U.S. General Services Administration</a> is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across the government. One of GSA's four strategic goals is to improve the way agencies buy, build, and use technology.</p><p>Join the conversation on social media at <a href="https://twitter.com/USGSA" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">@USGSA</a>, <a href="https://twitter.com/GSA_TTS" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">@GSA_TTS</a>, and <a href="https://twitter.com/GSACoE" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">@GSACoE</a>.</p>

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Journey Mapping for Data Science

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Journey Mapping for Data Science

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