Question 1

When can I pick up my ticket for this event?

Accepted Answer

Tickets will be available at Will Call beginning at 1 hour before the event begins.

Question 2

When will doors open for seating for this event?

Accepted Answer

Doors will be open for seating beginning at 1 hour before the event begins.

Question 3

How do I select my seat for this event?

Accepted Answer

Seating is primarily general admission; first-come, first-served. There are some partial view seats on the balcony. We encourage you to arrive early for the best seating options. Display screens supplement sightlines. Limited premium seating available; reserved seating at select giving levels.

Question 4

What’s your refund policy for this event?

Accepted Answer

All ticket sales are final and non-refundable. There are no refunds unless this event is canceled.

Question 5

Do you keep a wait list for sold-out events?

Accepted Answer

We do not keep a wait list for sold-out events. Follow us @sixthandi on Instagram, where we will announce if we release additional tickets for sale closer to the event’s date.

Question 6

How long is this event?

Accepted Answer

The program will run approximately 1 hour.

Question 7

How can I access the livestream?

Accepted Answer

Virtual attendees will receive the event access link 3 times: 48 hours, 2 hours, and 15 minutes before the event begins.

Question 8

Will this event be recorded?

Accepted Answer

A recording of the talk will become available to virtual ticketholders only on the following business day and will be accessible for the next 72 hours. Virtual ticketholders will be emailed instructions for accessing the recording.

Question 9

If my ticket includes a copy of the author’s book, how will I receive this book?

Accepted Answer

If you have an in-person ticket, your book will be at Will Call beginning at 1 hour before the event begins. If you have a virtual ticket, your book will be shipped after the event to the address provided at checkout. These books will not be available for pickup at Politics and Prose Bookstore.

Question 10

How can I purchase additional copies of the author’s book?

Accepted Answer

Additional copies of the author’s book will be for sale onsite at the event. Virtual ticketholders will receive a link to purchase additional copies of the author’s book after the event.

Jim Collins

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