Interpersonal Communication for Every Personality Type {Micro-Learning]

Mastering Conversations: Interpersonal Communication Strategies for Every Personality Type

Workplace diversity in age, belief systems, ethnicities, and backgrounds brings valuable advantages but can also lead to challenges, such as conflict or misunderstandings. To address these issues, it is important for team members to develop strong interpersonal communication skills to build positive relationships and maintain a productive workplace culture. This involves exchanging information, emotions, and meaning to achieve shared understanding — with face-to-face interactions offering the added advantage of observing non-verbal cues that build clarity and trust.

In this two-hour micro-course, participants will develop practical listening and responding techniques to handle workplace challenges and communicate confidently in their roles.

Objective

By the end of this course, participants will be able to explain the Extrovert Ideal and use listening and responding techniques to strengthen workplace relationships.

Who Should Take This Course

This course is ideal for professionals at all levels who want to improve their interpersonal communication skills, strengthen workplace relationships, and effectively address challenges in diverse team environments.

• Team Members
• Project Coordinators
• Managers and Supervisors
• Emerging Leaders
• Conflict Resolution Specialists
• Healthcare Professionals
• Educators and Trainers
• Human Resource Personnel
• Customer Service Representatives