The Inclusive Design: Creating a Bias-Informed Practice workshop is intended to help organizations come up with systemic ways to mitigate bias in their design processes. It begins with the acknowledgement that our users have biases and so do we and asks how might we use design and content tools and methods to reduce the harm those biases might cause (or even use some of our mental shortcuts for good).
The outcomes are practical
- Get experience using some of the methods (red team/blue team, ethical goal-setting, etc.) that lead to less-biased outcomes for your teams, users, and organizations
- Get a game plan for making changes within your organization to gradually implement increasingly inclusive design
- Ultimately, change not only hearts and minds but budgets, and help you understand the value of making these practices standard operating procedure in a way that is reflected in project plans and budget allocations.
Who is this for?
The workshop is not just for designers. It is for anyone in an organization who contributes to the products or services that organization creates. The exercises do not require any form of design expertise. If anything, they are meant to challenge traditional notions of what responsibilities design encompasses.
About the facilitator
David Dylan Thomas, author of Design for Cognitive Bias, creator and host of The Cognitive Bias Podcast, and a twenty-year practitioner of content strategy and UX, has consulted major clients in entertainment, healthcare, publishing, finance, and retail. As the founder and CEO of David Dylan Thomas, LLC he offers workshops and presentations on inclusive design and the role of bias in making decisions. He has presented at TEDNYC, SXSW Interactive, Confab, An Event Apart, UX Days Tokyo, UX Copenhagen, and many more events and organizations on topics at the intersection of bias, design, and social justice.
Testimonials
“As designers and technologists, it's our responsibility to recognize bias and be more intentional about the products and services we introduce to the world. Dave’s workshop on understanding cognitive bias has been a tremendous step for our teams on the path toward making better, more enlightened decisions. By equipping us with new information, well-researched examples, and actionable techniques, we are now better prepared than ever to identify cognitive bias and make more effective decisions that benefit our customers, business, and brand.”
- Brian Beaver, VP of Design at Turo
“I participated in Dave’s Inclusive Content Workshop and it was incredibly valuable. He gave lots of practical, actionable suggestions that I’ve carried back to my team. He also led us in revelatory thought exercises to help us become aware of our own biases created by our lived experiences, and how they can influence even our conversations and brainstorms. I highly recommend this workshop!”
- Stephanie Lucas, Content Designer, SF Bay Area
