WORKSHOP DESCRIPTION

Join Mark Graban for two interactive workshops focused on improvement methodologies - you will get two workshops for the price of one.

In the morning the focus will be on the “Measures of Success:” This half day’s workshop activities are designed to help you overreact less, improve more, and lead better. You’ll learn to distinguish signal from noise in metrics and performance measures, allowing you to make better use of limited time to focus and prioritize improvement. Attendees will participate in the famed “Red Bead Experiment,” which is a fun way to bring these lessons to life. We will also learn how to create and interpret “process behavior charts” that help us understand when statistically-significant improvements have been made or when a system requires the right kind of investigation and improvement interventions.

The remaining half day will be spent learning the key leadership behaviors that allow a culture of continuous improvement to grow and thrive in Mark's “Growing a Culture of Continuous Improvement workshop. This workshop is built around another interactive exercise that allows participants to practice the mechanics and the mindsets of the “Kaizen” style of continuous improvement. The goal of a Kaizen approach is to engage everybody in small improvements that provide benefit to employees, customers, and the organization.

The combination of these two half days will give you practical, proven methods to take back to your organization to be used immediately.

Our Faciltator - Mark Graban

Mark Graban is an internationally-recognized consultant, published author, professional speaker, and blogger. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches.

Mark’s motivation is to humbly help others learn how to improve and sustain performance. In his healthcare work, this means improving the quality of care and patient safety, while also reducing cost and improving the workplace experience. Across multiple sectors, goals also improving the customer (or patient) experience, to help the development of leaders and employees, and to build stronger, more adaptive organizations for the long term.

He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups. Working independently since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge.

Mark also consults part time as a Senior Advisor for healthcare clients with the firm Value Capture. He is also a Senior Advisor to the technology and software company KaiNexus.

You can learn more about Mark here: https://www.markgraban.com/about-mark-graban/

FAQs

What's the refund/cancellation policy?

4 business days or more prior to the first day of the event - full refund
Less than 4 business days prior to the first day of event - no refund

Organizational members may send someone from their organization in their place, individual membership are non-transferable. To cancel please send an email to coordinator@iowalean.org.

Event Cost:
$125 ILC Member
$ 94 Cambridge Employee (host discount)
$ 375 Non-Members