CX is still a nascent industry and this is evident in the wildly variable CX leadership trajectories that practitioners experience. Join us as we take a deeper look at four common personas in the CX career ladder:
· New CX leaders (less than 2 years) | Featured Panelist: Augusto Cangahuala from the U.S. Department of Health and Human Services
· Established CX leaders or practitioner coaches | Featured Panelist: Fatima Terry from the U.S. Department of Agriculture
· Former CX leaders who returned to IC work | Featured Panelist: Lora Allen from the U.S. Patent and Trademark Office
· Established a CX practice and returned to IC work | Featured Panelist: Brad Lehman from Indiana University Health System
Join us for a round-robin event where you can connect with people who have these lived experiences, lessons learned, and community-building curiosity. This is an in-person event with a limited number of seats- please register to save your spot!
