Harmony in Chaos: Mastering Positive Conflict Resolution

Conflict Happens. It is a part of any human interaction. Yet, it doesn’t have to be avoided or seen as negative. In this presentation, we will explore strategies for resolving conflicts in the workplace through emotional intelligence and discuss techniques for managing emotions during conflicts and fostering constructive resolutions, using a conflict approach tool. This interactive webinar is led by Dr. Stevie Dawn Carter, PhD.