Question 1

What is a Jam

Accepted Answer

One special weekend, 2 days. People interested in service and customer experience will meet at locations all over the globe. They will be designers, students, academics, business people, unemployed people, customers, mums, kids and grand-dads. For more info, visit: http://globaljams.org/about

Question 2

Is there a fee?

Accepted Answer

Absolutely not, this is a free session.

Question 3

What can I bring to the event?

Accepted Answer

We got you covered, as we will provide paper, pen, pencil, sketches and other stationary. However, feel free to bring anything which you are comfortable with. If you have a laptop, please do bring (not mandatory though)

Question 4

What will i do in 2 days

Accepted Answer

You will create a prototype. Remember, The Jam is not about “ideas” or “presentations”, it is about prototypes.

Question 5

Who is this for?

Accepted Answer

Anyone can take part. You might be a service designer, an academic, a customer, a student, a customer experience person, a UX ninja, a patient, someone in the customer frontline, unemployed, an actor, an artist, a doctor, a grandpa or a kid.

Question 6

What's the time period

Accepted Answer

Spread across 2 days. 02nd Saturday & 03rd Sunday. You can take breaks, sleep, have refreshments, however the clock won't stop. You will JAM for 2 days. Not more than that. You can JAM for less than 48hrs, too.

Question 7

Why should i participate?

Accepted Answer

As a participant in a Global Jam, you will work through a whole design process in one weekend. Whether you are experienced or completely new to the field, you won't just be talking about service design, you will be working with others on developing concrete ideas and designs which could become real.

Question 8

What are the rules?

Accepted Answer

Don't bring a team / Don't bring an idea / Be on time / Use your own tools / Sign up and upload / (Highly recommended) Be part of the conversation.

For more insights, check: http://globaljams.org/faq

Question 9

Can i get a team with me?

Accepted Answer

No. Well, yes you can. However, you will be split into different teams. No preformed teams.

Question 10

How big is the JAM, or a team of jammers?

Accepted Answer

A jam will need to be at least one team. We think that means a minimum size of about five people, but you might prove us wrong.

​

The more teams, the more fun. About fifteen or twenty people seems to be a nice size for a small Jam.

Question 11

How is it in real time?

Accepted Answer

Glad you asked. Every JAM is different. Check out this video from Hong Kong JAM 2021.

​

https://youtu.be/DWhTeihGRSk

Question 12

Can we stay at the premises for the nights?

Accepted Answer

Across the globe it's the host's call, and GSJ doesn't have any directive on the event to let jammers stay overnight. 
No, the space isn't open for Jammers to stay overnight. 
However, we have an extensive time for the 2 days for you to use the space. Post 9:00pm you'll need to work with your team

Question 13

What tools should i / can use?

Accepted Answer

Well, anything that you are comfortable with. Paper, Pen, Pencil, Book, Sketches?

Also, don't forget to get your Laptop!

​

WiFi and Stationary is on us! :)

Question 14

Will I get food?

Accepted Answer

Yes, basic meals would be available for the participants

Question 15

Contact us

Accepted Answer

Write a mail to ggndsj2024@gmail.com or call any one of us on +91 9534038087 (Parth), +91 9935210422 (Dev) +91 9899079581 (Yogesh), 9958057054 (Vandita)

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