Join us for a conversation on the importance of human connection in public-sector innovation.
Public systems often invest in better data, clearer interfaces, and smarter tools — but tools alone rarely change people’s lives for the better. Drawing on lessons from Public Policy Lab’s latest blog post, Good Tools Aren’t Enough, this event explores what truly enables effective public service delivery: trust, relationships, and the human work that connects residents to systems.
PPL's Andrew Eickmann will be joined by Emily Osgood and Yasmin Fodil to reflect on the importance of human connection and agency risk-taking in delivering innovative public services.
This event is part of PP15, a series celebrating the Public Policy Lab's 15th anniversary. You can find past blog posts and virtual events on our website.
Join us for a conversation on the importance of human connection in public-sector innovation.
Public systems often invest in better data, clearer interfaces, and smarter tools — but tools alone rarely change people’s lives for the better. Drawing on lessons from Public Policy Lab’s latest blog post, Good Tools Aren’t Enough, this event explores what truly enables effective public service delivery: trust, relationships, and the human work that connects residents to systems.
PPL's Andrew Eickmann will be joined by Emily Osgood and Yasmin Fodil to reflect on the importance of human connection and agency risk-taking in delivering innovative public services.
This event is part of PP15, a series celebrating the Public Policy Lab's 15th anniversary. You can find past blog posts and virtual events on our website.
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Highlights
- 1 hour
- Online