Funeral Service Business Plan Conference 2024

Transformative gathering designed for funeral directors, offering invaluable insights, expert guidance and networking opportunities.

By Kates-Boylston

Date and time

June 4 · 8am - June 5 · 3pm EDT

Location

Crowne Plaza Hotel Providence-Warwick, an IHG Hotel

801 Greenwich Ave Warwick, RI 02886

Refund Policy

Contact the organizer to request a refund.
Eventbrite's fee is nonrefundable.

Agenda

8:30 AM - 9:00 AM

June 4 DAY 1: Registration Opens & Continental Breakfast

9:15 AM - 10:15 AM

Funeral Rule Compliance and Online Sales: What You Need to Know

Mitch Smith


Is your funeral home in full compliance with the FTC Funeral Rule? Between review of the existing rule, increased enforcement efforts and public scrutiny around rule violations, it seems like everyon...

10:15 AM - 10:30 AM

Break

Sponsored by Global Atlantic Financial Group

10:30 AM - 11:15 AM

Distinguishing Your Funeral Home: Beyond the Standard Services

Tony Armogida


In this transformative session, we’ll embark on a journey to discover what truly makes funeral home unique and how to share that with the community effectively.

11:15 AM - 11:30 AM

Break

11:30 AM - 12:30 PM

Pre-emptive Marketing and the Consumer Experience

Jon Lefrandt


This session will explain what pre-emptive marketing means, why the consumer experience is important, and how your business can make the shift from being reactive to proactive without affecting your ...

12:30 PM - 1:45 PM

Lunch

Sponsored by Domanicare

1:45 PM - 2:45 PM

If Not Now, When? What Does Your Future Hold?

Chris Cruger


With over 45% of owners looking to retire within the next five years and less than 25 percent of owners with a succession plan, we have a problem. Succession planning has never been more important th...

2:45 PM - 3:00 PM

Break

3:00 PM - 4:00 PM

Immersive Technologies and the Funeral Industry

August Esposito


Are families choosing direct cremation because they no longer care about funerals? Rainbox VR believes that people still care but their needs have evolved, and we have struggled to find the right too...

5:00 PM - 6:00 PM

Cocktail Party

Sponsored by Implant Recycling

8:30 AM - 9:00 AM

June 5: Day 2 opens & continental breakfast

Sponsored by Implant Recycling

9:00 AM - 10:00 AM

Blocked, Burned out, Blase: How to Engage Your Staff

Glenda Stansbury MA, CFSP

Brent Patterson


One of the most pressing issues in funeral service today is staffing. Finding and keeping funeral professionals is an on-going topic of conversation. Statistics show that within the next 10 years, a...

10:00 AM - 10:15 AM

Break

10:15 AM - 11:15 AM

The Funeral Business and the LBTQIA+ Community: Barriers and Solutions

Jennifer L. Wright-Berryman Ph.D.


The presentation explores the intricate relationship between the funeral business and the LGBTQIA+ community, shedding light on the barriers impeding a harmonious partnership and proposing viable sol...

11:15 AM - 11:30 AM

Break

11:30 AM - 12:30 PM

Building Bridges: Funeral Homes and Hospice Collaboration

Greg Grabowski


This program equips funeral service professionals with invaluable insights for cultivating meaningful relationships with local hospice providers. Learn how leveraging Hospice Medicare Data can reveal...

12:30 PM - 1:30 PM

Lunch

Sponsored by Precoa

1:30 PM - 2:30 PM

From Challenge to Opportunity: Innovating to Attract New Families

Tyler Anderson


Being able to adapt to today’s changing consumer landscape is essential to staying relevant. Learn about the latest innovations driving preneed forward. These innovations are not only being used to a...

2:30 PM - 2:45 PM

Ice Cream Break

Sponsored by Homesteaders Life Company

2:45 PM - 4:00 PM

Speakers Panel Discussion


Join us for an engaging panel discussion and Q&A session featuring all session presenters. Our panelists bring a wealth of experience and insight to the table. Our speakers will share their expertise...

4:00 PM

Conference closes

About this event

  • 1 day 7 hours

The Funeral Service Business Plan Conference provides funeral home owners and operators an invaluable opportunity to transform their businesses. Renowned industry leaders lead presentations and lively discussions exclusively tailored to help funeral directors stay ahead in an ever-changing landscape. By attending, professionals gain insights into emerging trends, marketing strategies, streamlining operations, and enhancing personalized services. Participants also expand their professional networks and tap into the collective wisdom of top experts in the field. Whether seeking to take their skills to the next level or propel their funeral home to new heights, directors will leave the conference armed with actionable ideas and energized to implement lasting growth and success.

Visit our event page to learn more: Funeral Service Business Plan 2024 (kates-boylston.com)

10 Speakers announced and more coming soon...

Chris Cruger-The Foresight Companies

Tyler Anderson- Precoa

Mitch Smith - eFuneral Partner

August Esposito - Implant Recycling

Tony Armogida -Global Atlantic Financial Group

Jon Lefrandt - Domanicare

Glenda Stansbury MA, CFSP - Insight Books, Inc.

Brent Patterson -Tribute Memorial Care Southwest

Jennifer L. Wright-Berryman Ph.D. - Cincinnati School of Social Work College of Allied Health Sciences

Greg Grabowski - Hospice Advisors

Speaker Bio's here: Expanded Speaker Bio Biz Plan 2024 (kates-boylston.com)

Crown Plaza Hotel Event Rate $149/night: Click here

Room rate deadline May 5

Join us for an unforgettable evening at our exclusive cocktail reception, held on the evening of June 4th. As the sun sets on the first day, immerse yourself in the elegant ambiance where industry thought leaders and peers come together in a vibrant mix of conversation, connection, and celebration. This is your golden opportunity to catch up with old friends, forge new friendships, and engage in meaningful dialogue with the pioneers shaping our industry's future. Don't miss out on this chance to mingle, share insights, and create lasting memories in an atmosphere designed to inspire and invigorate. This is the beginning of an extraordinary experience—where connections are made, and ideas come to life!

Delight in the convenience of having breakfast, lunch, and a selection of beverages provided daily, ensuring that your mind and body are perfectly nourished and energized to fully engage with the wealth of insights and opportunities this conference promises you.

As a special thank you for joining us, every registrant will be gifted a complimentary one-year print and digital subscription to two of the industry's most respected publications: American Funeral Director and American Cemetery & Cremation. This exclusive offer, valued at $100, is our way of ensuring that the insights and inspiration found at our event continue to enrich your professional journey long after its conclusion.

Organized by

Inform. Educate. Inspire.

At Kates-Boylston Publications, these are more than words on a page … they’re the way we do business. For more than 140 years KB has been the independent voice funeral professionals turn to for sharp insights and business solutions. American Funeral Director, American Cemetery & Cremation or Funeral Service Insider are the go-to resources for funeral professionals.

$199 – $347