Question 1

What is your ticket cancellation policy?

Accepted Answer

Students may withdraw from a class up to 7 days prior to the start of the class via Eventbrite’s refund feature. In extenuating circumstances, students may contact education@artisansasylum.com to request an exception.

Question 2

Can I transfer my ticket to another session or class?

Accepted Answer

You can transfer your ticket to a future session of this class by using the self-service transfer feature. 
At the moment, we don't allow transfers between events.

Question 3

Why might this class be canceled?

Accepted Answer

Artisans Asylum reserves the right to cancel or reschedule classes in the event the minimum number of students for the class is not reached, an emergency, such as illness, weather, or other unforeseen circumstances.

Communication for canceled and rescheduled classes is sent via email.

Question 4

My class was canceled, what now?

Accepted Answer

If another class is available at a later date, or if the class has been rescheduled, your class fee will automatically apply to the next class session unless the session is already full or you specifically request a refund. No refunds are given for changes to location or Instructor.

Question 5

Can my kid attend this class on their own?

Accepted Answer

Any student under 18 years of age must be under the direct supervision of a responsible adult.

Question 6

Will you take my photo during this class?

Accepted Answer

We occasionally capture photos of students during our classes to use in promotional materials, online, and on social media platforms. By enrolling in a class, you are giving us permission to do so.

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More events from Artisans Asylum Inc

Discover more events from Artisans Asylum Inc, from Arts to other experiences you might love.

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