Facilitating Critical (Yet Uncomfortable) Conversations in Supervision

3 Category 1 CEUs*, live, interactive, Zoom based training

It is necessary, but often difficult and uncomfortable, for supervisors to address and challenge complicated issues that impact effective client outcomes. The purpose of this workshop is to explore supervision strategies that develop culturally responsive skills, self-awareness, and professional use of self in the workforce. Content will cover the following topics: elements of reflective and self-aware practice, the impact of implicit bias and countertransference on practice and client outcomes, creating the space in supervision for enhancing self-reflection and improved practice.

Objectives: Participants will:

1. Review the National and State standards and expectations for supervision including BSWE Standards of Supervision (COMAR 10.42.08.).
2. Demonstrate an understanding of the parallel process in supervision and Shulman’s Interaction Model for Influencing Clinical Outcomes (Shulman, L.).
3. Explore Supervision Strategies to Address Critical Practice Issues: Including Worker Implicit Bias, Competence, and Countertransference.

About the Presenter

Gisele Ferretto, MSW, LCSW-C, Clinical Instructor at University of Maryland School of Social Work has over 35 years of social work experience in both clinical and macro practice areas. Her areas of expertise include: policy and leadership development, field education, child welfare practice, professional ethics, confidentiality, and curriculum development.

Currently, Ms. Ferretto is the Manager for Field Education Training for the Office of Field Education. In addition, she supports the instruction of students in the Title IV-E Education for Public Child Welfare and promise Heights Program. Her work at the SSW over the past 22 years includes administrative positions in the Office of Field Education, Title IV-E Education for Public Child Welfare Program, Child Welfare Academy, and Social Work Community Outreach Service (SWCOS).

Prior to coming to the SSW she served as administrator at the Maryland Department of Human Resources for 11 years in the following programs: Child Protective Services, Office of Equal Opportunity, and Office of Staff Development and Training. Many key policy initiatives developed by Ms. Ferretto are still in effect and address the following topic areas: mental injury; fair hearing process; screening of child maltreatment; confidentiality; risk and safety assessment; child abuse and neglect prevention and services; family violence; and sexual harassment prevention.

*Continuing Education Information

Rathbone & Associates is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs and maintains full responsibility for the programs and their content. These trainings qualify for Category I continuing education units. Please contact your state board for verification of reciprocity with other states and professions. In order to receive a certificate, registrants must attend the entire session.

Rathbone & Associates is a sponsor of continuing education credits for psychologists in Maryland under the Maryland Department of Health and Mental Hygiene. Rathbone & Associates maintains responsibility for the program content.