Name: Exploring Cross-Border Ecommerce Returns
Start: 2019-06-05T09:00:00-04:00
End: 2019-06-05T11:00:00-04:00
Location: USPS OIG Headquarters

Exploring Cross-Border Ecommerce Returns

What We DoThe OIG plays a key role in maintaining the integrity and accountability of America’s postal service, its revenue and assets, and its employees. With almost $68 billion in revenue, the Postal Service is at the core of a more than $1.3 trillion mailing industry that employs more than 8 million people. The nearly 487,000 employees of the Postal Service compose one of the largest civilian federal workforce in the country.Delivering more than 155.4 billion pieces of mail yearly to 154 million delivery points and operating 31,000 postal facilities, America’s postal system is one of the government’s most trusted entities. The USPS OIG, an independent agency within the Postal Service under the general supervision of nine presidentially appointed governors, employs more than 1,125 auditors, investigators, and professional support personnel stationed in more than 100 offices to meet the challenge of preserving this trust.Our MissionThe OIG achieves its mission of helping maintain confidence in the postal system and improving the Postal Service’s bottom line through independent audits and investigations. Audits of postal programs and operations help to determine whether the programs and operations are efficient and cost-effective. Investigations help prevent and detect fraud, waste, and misconduct and have a deterrent effect on postal crimes.

United States Postal Service Office of Inspector General

Returns are an inevitable part of ecommerce. As the marketplace becomes increasingly global, online retailers and package carriers are searching for better ways to handle cross-border returns, which pose unique challenges. What makes cross-border returns so difficult? What are the leading solutions? What opportunities are there for the Postal Service to play a larger role in this space? 
 
Schedule of Events:
9:00 - 9:05 -  Welcome / Introduction |  Bryant Switzky, Acting Research Manager, USPS OIG
9:05 - 9:10 -  Opening Remarks | Tammy Whitcomb, Inspector General for the U.S. Postal Service
9:10 - 9:30 - OIG Research Presentation | Jake Thomases, Public Policy Analyst, USPS OIG
9:30 - 10:15 - Moderated Panel Discussion | Moderator: Ian Stanford, Public Policy Analyst, USPS OIG
<UL>
<LI>
Ashok Parasuram, Manager of International Products and Major Accounts, U.S. Postal Service
</LI>
<LI>
Michael Sundel, Founder, WorldPak
</LI>
<LI>
Merry Law, President, WorldVu
</LI>
</UL>
 10:15-10:45 | Question and Answer Session
 10:45-11:00 | Networking
 
If you or other representatives from your organization would like to attend, please register at our Eventbrite page by clicking the green “REGISTER” button and submitting your information. Please RSVP by COB Friday, May 31, 2019.

USPS OIG Headquarters

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Exploring Cross-Border Ecommerce Returns

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