Returns are an inevitable part of ecommerce. As the marketplace becomes increasingly global, online retailers and package carriers are searching for better ways to handle cross-border returns, which pose unique challenges. What makes cross-border returns so difficult? What are the leading solutions? What opportunities are there for the Postal Service to play a larger role in this space?

Schedule of Events:

9:00 - 9:05 - Welcome / Introduction | Bryant Switzky, Acting Research Manager, USPS OIG

9:05 - 9:10 - Opening Remarks | Tammy Whitcomb, Inspector General for the U.S. Postal Service

9:10 - 9:30 - OIG Research Presentation | Jake Thomases, Public Policy Analyst, USPS OIG

9:30 - 10:15 - Moderated Panel Discussion | Moderator: Ian Stanford, Public Policy Analyst, USPS OIG

Ashok Parasuram, Manager of International Products and Major Accounts, U.S. Postal Service
Michael Sundel, Founder, WorldPak
Merry Law, President, WorldVu

10:15-10:45 | Question and Answer Session

10:45-11:00 | Networking

If you or other representatives from your organization would like to attend, please register at our Eventbrite page by clicking the green “REGISTER” button and submitting your information. Please RSVP by COB Friday, May 31, 2019.

Registrations are closed

Exploring Cross-Border Ecommerce Returns