Essentials for Improving BHPH Collections

BHPH Success Seminars

<H2><SPAN STYLE="color: #000000;"><STRONG>BHPH Success Seminars</STRONG></SPAN></H2>
<P><SPAN>It is our privilege to invite you to attend the first Collections Course of 2016:  </SPAN></P>
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<H2 CLASS="MsoNormal"><SPAN STYLE="color: #000000;"><STRONG>"Essentials for Improving BHPH Collections"</STRONG></SPAN></H2>
<P><SPAN>Presented by Jim Rhoads*, a leading consultant to the BHPH industry.</SPAN></P>
<P><SPAN><SPAN STYLE="font-size: 12.0pt; font-family: 'Calibri','sans-serif';">Dealers and senior managers </SPAN><SPAN STYLE="font-size: 12.0pt; font-family: 'Calibri','sans-serif';">urged to attend</SPAN></SPAN></P>
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<H3><SPAN>This not to be missed course will include topics to improve your day to day BHPH dealer operations such as: defining collecting objectives, managing the critical moments, and handind the tough cases.  Expect to come away with several immediately actionable new skills and develop a richer understanding of the collections process and legal compliance.</SPAN></H3>
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<H3><SPAN>See how Jim’s proven methodologies can make dealers more efficient, profitable and how it can be used to improve customer relations.</SPAN></H3>
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<P><SPAN>* Jim Rhoads is an entrepreneur and consultant who has worked his entire career in retail including automotive retail or finance since 1996. As a consultant, analyst, and trainer, Jim has been onsite in Buy Here Pay Here dealerships in 25 states and counting.</SPAN></P>
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<H2><SPAN STYLE="color: #000000;"><STRONG>Agenda</STRONG></SPAN></H2>
<H3><STRONG>April 26, 2016</STRONG></H3>
<H4><BR><STRONG>11am – 1:15 pm </STRONG><STRONG>Event badges pick up and lunch</STRONG></H4>
<P> </P>
<H4>1:30 pm Session 1</H4>
<P>Opening. Introductions and overview<BR>The Basics: Terminology and the Numbers<BR>Defining Collecting Objectives<BR>Customer Relations and Pre-Collections</P>
<H4>3:00 pm [Break]</H4>
<P> </P>
<H4>3:15 pm Session 2</H4>
<P>Playing by the (Collection) Rules<BR>Proven Practices for Fatter Bank Deposits<BR>Working a Daily Game Plan<BR>Crunch Time – Managing the Critical Moments</P>
<H4>5:00 pm [Break]</H4>
<P> </P>
<H4>5:15 pm Session 3</H4>
<P>Handling (Permanently) the “High Maintenance” Customers<BR>Tools, Technology & Resources<BR>Making Tomorrow Easier, with Bigger Bonuses</P>
<H4>6:00 – 7:00 pm Open Q&A Period</H4>
<P> </P>
<H4>7:00 pm Dinner</H4>
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<H3><STRONG>April 27, 2016</STRONG></H3>
<H4>8:00 – 8:30 am Breakfast</H4>
<P> </P>
<H4>8:45 am Session 4</H4>
<P>Reasons to (and NOT to) Repossess<BR>Handling the Tough Cases<BR>Skiptracing & Legal Action</P>
<H4>10:30 am Testing</H4>
<P>Review<BR>Test<BR>Results <BR>Certificates<BR></P>
<P>  </P>
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<P><SPAN STYLE="color: #000000; font-size: small;">For special room rate reservations click<A HREF="http://bit.ly/SuccessSeminars_HotelReservation" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer"> here</A></SPAN></P>
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<P><SPAN STYLE="line-height: 1.6em;">REFUND POLICY</SPAN></P>
<P><SPAN>If you are unable to attend the course, we invite you to provide a substitute. If you send a substitute, please let us know the name and last name of your substitute.</SPAN></P>
<P><SPAN>Cancellations received on or before the refund cut-off date of </SPAN><SPAN>Thursday March 24, 2016 by noon</SPAN><SPAN>, will receive a full refund.  You must cancel your hotel reservation directly.</SPAN></P>

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Essentials for Improving BHPH Collections

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