Enterprise Lean-Agile Facilitator Class (OMEF)

Enterprise Lean-Agile Facilitator Course (OMEF)

Learning Objectives:

“Enterprise Lean-Agile Facilitator Course” is a two-day course for those whose role it is to facilitate effective interaction and collaboration within the enterprise. In this class you will learn how to:

• Facilitate effective decision-making by organizational leaders and teams
• Facilitate interaction and communication in the enterprise
• Help the organization identify current bottlenecks and eliminate them
• Foster self-organization at scale
• Facilitate the organization’s responsiveness to change and ability to innovate
• Help grow productive organizational culture
• Cultivate sustainable organizational habits

Who is it for:

• Facilitators that support more than one team
• Facilitators that support organizational leadership

Course Content:

As part of the class, you will go through the following areas:

• Complex Adaptive Systems
  • Organization as a sociotechnical system
  • Dynamic interactions within the enterprise
  • Emergence of contextual practices and interaction patterns

• Organizational Decision-Making
  • Decisions in the environment of uncertainty
  • Mindset and mental models
  • Addressing cognitive bias
  • Facilitating outcome-oriented decision-making
  • Taking action and preserving flexibility

• Organizational Planning
  • Incorporating alternatives in the plan
  • Assumptions vs. unknown unknowns
  • Managing assumption chains in the plan
  • Prioritization and scoping
  • Slicing end-to-end value
  • Bottleneck-based planning
  • Sustaining balance between plan divergence and the organization’s alignment

• Execution
  • Organizational and time footprints of value
  • Team formations
  • Dynamic teaming and swarming
  • Skillset-aware self-organization
  • Real-time adjustment of execution

• Measuring and Learning
  • Measuring and proxy-ing business outcomes
  • Mitigating side-effects of metrics
  • Instantiating cross-cutting feedback loops
  • Qualitative metrics and experimentation
  • Creating the “innovation pull”

• Optimizing the Organization
  • Identifying the organization’s leverage points
  • Effective problem-solving
  • Fostering cultural shift
  • Building sustainable organizational habits

Prerequisites:

• Basic knowledge of Lean, Agile and Systems Thinking
• Experience facilitating interaction within the enterprise (team facilitation counts)