Emotional Intelligence (EQ) For Better Communication

Emotional Intelligence (EQ) For Better Communication

HRD Corp SBL-Khas Claimable Workshop: Emotional Intelligence (EQ) For Better Communication

By ATCEN Communications Sdn Bhd

Date and time

June 24 · 9am - June 25 · 5pm GMT+8

Location

Wyndham Grand Bangsar Kuala Lumpur

1 Jalan Pantai Baharu Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 59200 Malaysia

Refund Policy

Contact the organizer to request a refund.

About this event

  • 1 day 8 hours

Contact us at info@atcen.com or WhatsApp us at https://wa.me/60182330760 for brochure & group discount!

*This is fully claimable under HRD Corp / PSMB SBL-Khas!

Workshop Description

EQ is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information and influence. Emotional Intelligence (EQ) emerges not merely from intellectual rationalization but the workings of the human heart. It comes from a combination of our ability of self-awareness and self-regulation. With high EQ within, a person is likely to be both successful and happy.

This training course requires you learn to acknowledge and value feelings in yourself and others – that you appropriately respond to them with the appropriate logic and emotions in your daily life and work. It seeks to improve the participants friendliness and influence skill by increasing their ability to relate to others. Furthermore, make them more productive by being able to relate to others. Emotional Intelligence also motivates you to pursue your unique potential and purpose and activates your innermost values and aspirations.

“Anyone can become angry that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way, this is not easy.” Aristotle

Workshop Learning Objectives

  • Be able to state the power of EQ and IQ in our daily lives
  • Appreciate that EQ is an integral part of any person’s success factors
  • Learn Daniel Goleman 4 areas of EQ and the 5 components of EQ
  • Establish individual EQ awareness
  • Learn that improving one’s EQ can lead to better well-being, effectiveness and work excellence
  • Utilize DiSC to understand people and increase understanding
  • Ensure that our internal awareness is translated into desired external actions
  • Listen with empathy effectively and hear their stories
  • Improve self- emotional control to improve relationships to be a better Team Contributor
  • Learn to confront others with finesse and confidence
  • Create positive work relationships within the organization

Tags

Organized by

ATCEN Communications Sdn Bhd

ATCEN aspires to be Asia’s People and Capacity Development Partner. We believe all individuals can contribute to the betterment of self, the organization and the community.

Having played an active role in developing high performance in the human capital of large, medium and small organizations in the Asia Pacific Region, we continue to strive to deliver measurable change in our services.

Established since 2003, we have garnered extensive experience in delivering business training, business events and capacity building engagements for professionals and businesses worldwide. In our customers’ eyes, ATCEN represents Accountable, Partnering, Integrity and Customer Centric.

The ATCEN Team delivers exceptional quality services by empowering our people to fulfil our purpose and mission to develop people and build sustainable capabilities in organizations.

ATCEN is registered with  & .We are also members of the Contact Centre Association of Malaysia (CCAM) and Branding Association of Malaysia.