Effective Verbal De-Escalation

The Housing First Training Group was formed in 2017 under the CABHI (Cooperative Agreement to Benefit Homeless Individuals) Grant - a project of SAMSHA and BHDDH. CABHI brought together four homeless service providers – Amos House, Crossroads, House of Hope and Better Lives (formerly PICA) in partnership with four behavioral health providers – Community Care Alliance, Newport Mental Health, The Providence Center and Thrive Behavioral Health to better coordinate, cooperate and serve those homeless individuals with substance use and/or mental health disorders.Thanks to the CABHI funding, over 125 trainings were held in a two year span. When the CABHI grant (and funding) ended, the CABHI partners wanted to ensure that these important best practice trainings continued. The training group continued to meet, work and host trainings. In 2020, the group was renamed the Behavioral Health & Homelessness Prevention Training Group (BHHP) and has recently received BHDDH funds to continue to host trainings.

BHHP

Please note: Due to the source of funding for this training, it is only open to individuals working in Rhode Island.

Crowne Plaza Providence-Warwick (Airport), an IHG Hotel

In effective verbal de-escalation, one must first recognize how the brain processes highly stressful events or environments. From here, we will explore how the brain’s ability or inability to process emotions can escalate into an identifiable crisis.With the use of verbal and nonverbal communication skills, a six-step process will be explored for an array of different scenarios. In this workshop we will explore different techniques, strategies, and tactical implications of both clinical and nonclinical experiences.By including person centered and trauma informed care, participants will have a better understanding of how the mind processes a crisis and ways to effectively deescalate.Coffee, juice and light refreshments will be available starting at 9am.A certificate of completion will be provided to all participants that complete the session. The certificate can be used to apply for CEUs for various disciples such as social work, peer certification and more.Trainer: Rebecca Elsing, MA CAGS QMHPCOORDINATOR, TRAUMA RESPONSE TEAMRhode Island Medical Reserve Corps

Effective Verbal De-Escalation

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Effective Verbal De-Escalation

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