Effective Survey Design: How to Maximize Survey Responses

Event Title: Effective Survey Design: How to Maximize Survey Responses

Location/Address: Virtual via Zoom. Please note, for virtual events, the Zoom link will be emailed one day in advance of the training.

Date & Time: May 23 , 2024; 10am-12:00pm EST

Target Audience: Managers, Supervisors, Directors, and any staff involved in survey design.

Maximum number of participants: 30

Facilitators: Ideas42 and Chris Lynn-Logue

Description:

• Are you looking for feedback from current program participants to help you shape future programs?
• Have you ever felt that responses to your organization’s surveys don’t provide information you can actually use to develop services that meet community members’ needs?
• Have you ever had trouble getting enough responses to a survey?

Surveys are an important tool for developing and improving nonprofit programs and services, yet most organizations find collecting actionable information challenging. Most of us get more surveys than we have the time or motivation to fill out and low-income clients who are often juggling multiple demands may be particularly reluctant to spend time filling out a survey.

In this interactive workshop, participants will learn research-based survey design and dissemination strategies that can maximize response rates and the value of information gleaned from respondents. Breakout groups will offer participants an opportunity to practice the strategies, discuss how to overcome obstacles they face in getting constituent input and feedback, and learn from their peers.

Upon completion of this training, participants will be able to:

• Understand research-based survey design and dissemination strategies that can maximize response rates and the value of information gleaned from respondents;
• Discuss how to apply the strategies to their own surveys, and overcome obstacles to securing constituent responses.

Lead Facilitator Bios:

ideas42 Workshop Presenters and Facilitators

Vivien Caetano is a Principal Behavioral Designer at ideas42, and a key member of the Behavioral Design Center team. She has worked across domains to develop behavioral interventions and build partner capacity to apply behavioral insights in their work, including conducting numerous workshops for NYC nonprofits and government practitioners. Her behavioral design experience spansyouth and human service programs, juvenile justice, public health, financial health, and sustainable transportation initiatives. Vivien holds a BA in Economics from Brown University.

Laura Wolff is the founding Director of the NYC Behavioral Design Center. In her former position at the Robert Sterling Clark Foundation, she led grantmaking programs aimed at improving public policies and programs addressing child and youth development, education, health and human services, and workforce and community development. She holds a BA degree in Psychology and Social Relations from Harvard University and an MA in Psychology from NYU.

Ashley García is an Associate Behavioral Designer at ideas42, where she has worked with the Financial Health team on initiatives aimed at building a financial system that works for everyone, and on the Venture Studio project supporting new entrepreneurs. At the BDC she has staffed workshops and project partnerships with a diverse array ofNew York Citynonprofit organizations. Ashley received her BA from Hamilton College with a degree in both Sociology and Women’s and Gender Studies.

Kathleen Addison is a Senior Behavioral Designer at ideas42. As a member of the Behavioral Design Team, she helps New York City government agencies apply behavioral insights to improve their processes and programs. Kathleen holds a Masters in Public Policy from Harvard Kennedy School and a BA in Psychology from Yale.

Chris Lynn-Logue WPTI

For more information, please contact: Chris Lynn-Logue at clynnlogue@workforceprofessionals.org.

This training session is funded by NYC Department of Youth & Community Development and has a value of $284.

If you register for and are subsequently unable to attend this session, you are responsible for canceling your registration or risk being waitlisted for future events.

Registrations will be reviewed, and you will be sent a confirmation email within 24 to 72 hours of registration, plus a final reminder email the day before the training. Any registrations from individuals from programs that do not hold a DYCD program contract will be unable to participate in this training. If you are interested in this training but are not a DYCD provider, please contact Yanni Deconescu at WPTI at ydeconescu@wpti.org.