Question 1

Do I need a ticket?

Accepted Answer

All patrons, including small children sitting in laps, must have a ticket to enter the venue. Infants or children under 2 years of age can attend on the lap of an adult for free.

Question 2

Can I purchase a ticket at the door?

Accepted Answer

No, there are no door sales.

Question 3

What are the ticket options?

Accepted Answer

VIP Premium: the best seats in the show, 1-6 rows. 
General Admission: starts at 7th row.

Question 4

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly at the door.

Question 5

Where can I sit?

Accepted Answer

Patrons can freely choose their seats within the section of their ticket purchase.

Question 6

What is the minimum age requirement?

Accepted Answer

There are no restrictions, and children are welcome. Parent Guidance is advised for Dracula.

Question 7

When do you recommend to arrive?

Accepted Answer

We recommend that you arrive 10-30 minutes before your scheduled event to have plenty of time to get comfortable in your seat. 
Patrons are seated 30 minutes before curtain.

Question 8

What happens if I arrive late?

Accepted Answer

We do our best to accommodate late comers but cannot guarantee it. Under extreme circumstances (e.g., extreme weather conditions) and depending on availability, we may allow the patron to attend on another date.

Question 9

What is your refund policy?

Accepted Answer

Tickets sales are final. There are no refunds. Ticket non-refund terms and conditions are agreed to before purchase. Proceeds from unused tickets fund "A Ticket To Dream", a program offering free admission to our underprivileged communities.

Question 10

What is your exchange policy?

Accepted Answer

Under extreme circumstances (e.g., extreme weather conditions) and depending on availability, we may allow the patron to attend on another date. Rescheduling is not guaranteed and may only be offered for the same experience, event title, and for selected dates.

Question 11

Can I transfer a ticket?

Accepted Answer

Yes, you can transfer your tickets to anyone for free.

Question 12

Can I arrange accessible / special accommodations?

Accepted Answer

Patrons with limited mobility requiring street level access, email ajkun@aol.com or leave a voicemail at + 1 (347) 346-9951 at least 3 days before the event you are planning on attending. Our Staff will contact you to plan  arrangements. Step-free seats available in the VIP Premium section.

Question 13

Can I arrange wheelchair seating?

Accepted Answer

Step-free wheelchair spaces and companion seats are available in the VIP Premium section. Please email ajkun@aol.com or leave a voicemail at + 1 (347) 346-9951 at least 3 days before the event you are planning on attending. Our Staff will contact you to make the necessary arrangements.

Question 14

Can I make a Group Booking?

Accepted Answer

Group Booking is for 10 guests or more purchased together for the same event. Please contact ajkun@aol.com with your preferred attendance date and the size of your group for discounted prices.

Question 15

Are there special effects?

Accepted Answer

Some shows feature smoke/haze effects produced by quick dissipating water vapor that is deemed not to be harmful and not to reduce oxygen levels. Theatrical lights may affect photosensitive guests. If you have a special condition, we recommend you check with your health provider before attending.

Question 16

Can I take pictures? Videos?

Accepted Answer

This show does not allow the taking of pictures or filming.

Question 17

Is There a Dress Code?

Accepted Answer

Wear what you like and what makes you comfortable. Going to the ballet is the perfect occasion to dress up but you will see people in gown and others in jeans. Lots of children love to wear ballerina dresses and cosplayers have a blast at our events.

Question 18

Media Release

Accepted Answer

Use of any Ajkun Ballet ticket acknowledges your willingness to appear in photographs and videos taken in the public areas of the venue and releases Ajkun Ballet Theatre from the liability for the use of such photographs and images.

Question 19

Is there an intermission?

Accepted Answer

No, our shows are one-act plays.

Dracula

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Dracula

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