Difficult conversations: influencing change when alignment breaks down
How to lead through difficult conversations and influence change when there is resistance, ambiguity, or differing perspectives.
In complex organisations, leadership challenges are rarely just about strategy, they are about how we navigate people, expectations, and alignment under pressure.
In this interactive session, we explore how to lead through difficult conversations and influence change when there is resistance, ambiguity, or differing perspectives.
We will look at practical situations such as:
- Giving feedback without triggering defensiveness
- Recognising early signs of misalignment
- Building shared ownership within teams
- Influencing without formal authority
What you'll gain from this webinar.
The session is designed to be practical, reflective, and directly applicable to your day-to-day leadership context.
About the speaker
Milagros Paredes Mattos is an Executive Mentor and Thinking Partner to senior leaders and cross-functional teams operating in complex, high-pressure environments. She works at the intersection of leadership, behavioural change, and executive communication, helping professionals strengthen how they think, decide, and influence in real time.
Milagros has worked with over 40 senior leaders across international organisations in banking, healthcare, and technology. Fluent in English, Dutch, and Spanish, she works globally across leadership contexts. Her approach is grounded, practical, and focused on real-world leadership challenges as they happen in practice.
About our webinars
Our webinars bring professionals together outside the daily rush to discuss topics relevant to their businesses. Each session includes a brief introduction, a presentation by our speaker, and a Q&A session where you can connect the topic to your own experiences.
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Good to know
Highlights
- 1 hour 30 minutes
- Online