Dealing With Conflict

Conflicts are almost inevitable to emerge in any working environment. There can be contention between coworkers, between an employee and their management, and even across separate departments. These disagreements can potentially harm the working environment, which may result in lower productivity, poor morale, and high turnover rates. However, suppose we educate ourselves on productive methods of conflict resolution. In that case, we may encourage the development of a constructive work culture and cultivate a helpful and productive atmosphere.

Join us for an online event where we will dive into the art of dealing with conflict. Whether it's at work, home, or in relationships, conflict is a natural part of life. In this event, we will explore effective strategies and techniques to handle conflicts healthily and productively. Don't miss out on this opportunity to gain valuable insights and learn practical skills to navigate challenging situations. Let's conquer conflict together!

Learning objectives

• Understand how resolving conflicts can contribute to a positive and supportive work environment, improving employee retention.
• Understanding the importance of promoting a positive work culture through conflict resolution leads to improved team dynamics, increased employee morale, and higher productivity levels.
• Identify key steps in the dispute resolution process and the potential sources of conflict in the workplace.
• Learn strategies for effectively resolving conflicts in the workplace.

Lesson Plan

• Lesson 1: Course Overview
• Lesson 2: Conflict Management
• Lesson 3: The Conflict Resolution Process
• Lesson 4: Strategies for Managing Conflict