Elmer Tagarino

Tom Tokita

Paul Sung Woo Nam

Jade Refuerzo

CX in the Age of AI: Earning Trust Through Listening

Aether Global

Where trust meets technology — discover how brands can listen, adapt, and build lasting connections in a world shaped by AI.

Dr. Wine Poblacion Makati

<h3>CX in the Age of AI: Earning Trust Through Listening</h3>AI is changing the way brands connect with people—but trust, authenticity, and human insight remain non-negotiable. Come and join us as we dive into how leading businesses are using AI not just to automate, but to truly listen, adapt, and build lasting relationships at scale. Discover how your brand can stay authentic in an AI-driven economy, where customer sentiment shifts in seconds and loyalty is earned through every interaction. Don't miss out on this opportunity to connect with like-minded individuals and gain valuable knowledge!

<h3>What You’ll Learn</h3><ul><li>How leading brands use AI to listen and respond authentically at scale.</li><li>Practical strategies to balance automation with human insight.</li><li>The role of trust and transparency in building lasting customer relationships.</li><li>Emerging trends shaping brand identity and customer loyalty in an AI-driven economy.</li></ul>

<h3>Who Should Attend</h3>This roundtable is perfect for:<ul><li>Brand &amp; Marketing Leaders who want to keep their brands authentic and relevant in the AI era.</li><li>Customer Experience &amp; Insights Leaders looking to turn real-time sentiment into stronger customer relationships.</li><li>Digital Transformation &amp; Innovation Leaders aiming to balance automation with human creativity and trust.</li><li>Agency &amp; Consultancy Partners guiding clients on brand identity and customer trust strategies.</li><li>Emerging Voices &amp; Community Builders eager to differentiate and build loyal communities in an AI-driven market.</li></ul>