CX FILES 400

CX Files Episode 400 Live in London – January 21, 2026

Join Mark Hillary and Peter Ryan, co-hosts of the CX Files podcast, for a special live networking event in London as they celebrate the show’s 400th episode!

Mark will be travelling from São Paulo, Brazil, and Peter from Montreal, Canada, so this is a very unusual opportunity to catch both of them in the same place at the same time. They will also have copies of the CX Files book - to be laiunched at this event in London.

This informal evening brings together members of the global Customer Experience (CX) community for drinks, conversation, and connection. Mark will be flying in from São Paulo, Brazil, and Peter from Montreal, Canada — a rare chance to meet both hosts in person.

During the event, Mark and Peter will record a short live segment for the 400th episode in front of the audience, marking this milestone moment in the CX Files journey.

Listen to the latest episode of CX Files here: LISTEN HERE