Who should attend this workshop?

Government and public sector professionals, including policy advisors, community engagement officers, service staff, health and social workers, and law enforcement officers.

What certification will I receive?

You'll receive a Course Completion Certificate and 8 PDUs / Training Hours.

Is food provided during the session?

Yes. Snacks, beverages, and lunch are included.

Will the workshop cover Indigenous protocols specific to the NT?

Yes. A core module is dedicated to Aboriginal cultural awareness, protocols, and respectful engagement.

Does the training also cover multicultural communication?

Absolutely. The course includes strategies for working with migrant and refugee populations, addressing language barriers, and adapting communication styles.

Is the workshop interactive?

Yes. You'll engage in case studies, role plays, simulations, and group exercises to practice real-life cross-cultural communication.

Can this program be delivered in-house for my department or agency?

Yes. We offer customized in-house sessions tailored to your team’s needs and community context.

How will this training help in my daily role?

It provides practical tools to build trust, reduce misunderstandings, and deliver more effective services and policies in diverse communities.

Do I need prior cultural training to join?

No. The workshop is designed for all levels, from beginners to experienced staff looking to strengthen cross-cultural skills.

Multiple dates

Cultural Awareness & Communication Skills – 1 Day Workshop in Darwin

By MG Aussie

Build cultural awareness & respectful communication skills for Indigenous & multicultural engagement in Darwin’s public sector.

Location

Regus - Darwin, 66 Smith Street

Level 4 and 5, 66 Smith Street Ph No: 61(0) 2 80155605 Darwin City, NT 0800 Australia

Agenda

Module 1: Foundations of Cross-Cultural Communication

• Understanding culture and its impact on communication • Key principles of respectful engagement • Avoiding stereotypes and biases

Module 2: Indigenous Cultural Awareness in the NT

• Aboriginal cultural protocols and traditions • Building trust with Indigenous communities • Practical do’s and don’ts in community engagement

Module 3: Communicating in Multicultural Contexts

• Working with migrant and refugee populations • Language barriers and interpretation best practices • Adapting communication for diverse backgrounds

Module 4: Government & Public Service Application

• Case studies from NT government departments • Policy and program delivery in cross-cultural contexts • Community consultation strategies

Module 5: Role Play & Simulation

• Handling real-life cross-cultural scenarios • Group exercises to practice respectful dialogue • Feedback and reflection

Module 6: Wrap-Up & Certification

• Key takeaways • Personal action plan for improved communication • Certificate distribution

Good to know

Highlights

ages 18+
In person
Paid parking

Refund Policy

No refunds

About this event

Business • Career

Duration:1 Full Day (8 Hours)

Delivery Mode: Classroom ( In-Person )

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

Darwin is one of Australia’s most culturally diverse cities, home to strong Indigenous communities, migrant populations, and defence personnel. Effective cross-cultural communication is critical for government and public sector professionals who interact daily with communities that bring unique values, traditions, and perspectives.

Enhance your cultural awareness and build respectful engagement in this immersive one-day workshop focused on reducing misunderstandings and fostering inclusion. You will explore Indigenous cultural protocols, multicultural perspectives, and tools to improve communication in policy, service delivery, and community engagement.

Learning Objectives:

By the end of this course, you will be able to:

Demonstrate cultural awareness in government and community interactions.
Apply Indigenous protocols when working with Aboriginal communities.
Overcome communication barriers in multicultural environments.
Deliver policies and services with cultural sensitivity.
Foster trust, respect, and collaboration in cross-cultural settings.

Target Audience:

Government & Public Sector Professionals — Policy advisors, community engagement officers, public service staff, health and social workers, and law enforcement officers in Darwin who work directly with Indigenous and multicultural populations.

What sets MG Aussie apart in delivering this course?

This workshop is built around the unique cultural landscape of Darwin, making it highly relevant for professionals working with Indigenous and multicultural communities. Facilitated by experts in cultural engagement, the program blends real-world case studies, interactive role plays, and practical tools to ensure you will develop the confidence and skills needed to communicate effectively across cultures. With a focus on respectful engagement, policy application, and community consultation, this training equips government and public sector staff with actionable strategies that foster trust, collaboration, and culturally sensitive service delivery.

Bring your team and save

• Groups of three or more receive a 10% discount

• Organizations hosting an in-house session with 10+ participants enjoy a 20% discount

Looking to strengthen cultural awareness across your whole team?

Our in-house training brings this workshop directly to your workplace, saving time and allowing the content to be tailored to your department or agency’s needs. By incorporating real examples from your organization and Darwin’s diverse cultural environment, the program ensures learning is immediately practical and impactful. This format encourages collaboration, promotes consistency in staff engagement, and helps teams build the cultural competence needed to deliver services effectively in Indigenous, migrant, and defence community contexts—all in a flexible, cost-effective way without disrupting daily operations.

📧Contact us today to schedule a customized in-house, face-to-face session: eventbrite@mgaussie.com

Organized by

MG Aussie

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