Question 1

How soon can I get my CSM® certification?

Accepted Answer

On completing your participation in the full workshop, a link will be emailed to you from the Scrum Alliance to access their online certification exam. We often see workshop participants complete their certification exam and become Certified Scrum Masters within 24 hours of completing the workshop.

Question 2

Can I Miss Several Hours of the Workshop and Still be Certified?

Accepted Answer

No. Scrum Alliance requires 16 hours of instruction.  If you miss more than 15 minutes of the workshop, you will not be eligible for certification, yet you will be welcome to attend the rest of the workshop. Don't worry, if something big comes up, we'll move you at no charge to a future workshop.

Question 3

Can I Make Up Missed Material by Attending Part of Another Workshop?

Accepted Answer

No. Each class moves through the material at different paces. It's unreliable to predict a clear window where a set of previously missed LOs will be covered. For the smoothest experience for all, you're welcome to make up missed material by attending a future workshop in full at no charge.

Question 4

What do I need to bring to class?

Accepted Answer

You'll need a computer with microphone, camera and speakers. Use https://fast.com to test your internet connection. After the download numbers stop, use the "more" option to calculate your upload speed. You'll need 5 down / 1 up - and more is better.

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