CSM + Agile Culture + Facilitation Techniques (New York City, December 14th...

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New York City

462 7th Ave

New York City, NY 10018

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Early bird: $ 1,095

Full price: $ 1,195

Why learning CSM with Knowledge21?

Knowledge21’s classes are dynamic, engaging and based on real examples. We do prefer group discussions and a lot of interactions over a slide based lecture. We provide an environment for the exchange of experiences between the students and the trainer.

A Certified ScrumMaster® aims to become an expert in Scrum, by being knowledgeable about values, principles, practices, and techniques, taking Scrum Teams to the next level.

CSMs act as "servant leaders", helping the Scrum Team to achieve a high-performing state that raises the bar when it comes to do twice the work in half of the time. CSMs also protect the team from both internal and external distractions, focusing on what really matters.

What will you learn during the class?

The two days (16 hour) CSM course is focused on consolidating Scrum values and practices. Immersed in group discussions, group assignments, real life cases and group dynamics, you will learn:

  • Building successful and productive teams
  • Agile Culture values and principles;
  • The Agile Manifesto;
  • Scrum roles and responsibilities;
  • Sprint planning, daily, execution, review and retrospectives;
  • Agile requirements analysis;
  • Facilitation Techniques to use on a daily basis
  • Estimating and prioritizing product backlogs
  • Definition of Ready / Done;
  • Acceptance Criteria;
  • User Stories;
  • Scrum in large organizations;
  • Dealing with organizational impediments;
  • Myths and Facts of Agile/Scrum;
  • Team Building techniques;

What will you receive after completing the course?

Successfully completing the CSM course, you´ll receive:

  • Qualification for taking the ScrumMaster Certification exam;
  • The complete Knowledge21´s material used during the training;
  • Payment of your first two year dues for the Scrum Alliance;
  • 16 SEUs from the Scrum Alliance;
  • 14 PDUs from PMI.

Re-take the course with no charge:

Get twice the value. Attend again for more depth or to get a different perspective.

Exam Details

The CSM exam is administered online and sent via email Scrum Alliance. You have 90 day access to take the exam and 2 attempts towards passing. The exam is in multiple choice format.

99.1% of our students pass the CSM exam and you also have a second chance to pass if you need.

About Knowledge21

Knowledge21 is a global organization, present in Latin America, United States and Europe, focused on the digital transformation of companies willing to become more Agile. All this global performance with coaching inside important companies, lectures in relevant agile events and hundreds of trainings, provide rich material to Knowledge21 classes.

Come with us and enjoy the opportunity of learning about agile methods in a dynamic, engaging and practical way. Explore our trainer's global experience to improve your Agile skills in many different scenarios.

About Rafael Sabbagh

Rafael Sabbagh

Rafael Sabbagh has over two decades of experience with a variety of enterprise IT projects, programming languages, and software development methods and techniques.

He is a Certified Scrum Trainer (CST) and a member of the Scrum Alliance Board of Directors. He has a master’s in business and a Computer Engineering degree and has over two decades of experience with IT.

Rafael has done training and consulting in over 20 countries in the last few years, including Peru, Colombia, India, Hong Kong, Canada, USA, Belgium, Switzerland, Spain, UK and many others. He is Brazilian and an European Union citizen, and he speaks Portuguese, English and Spanish fluently.


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New York City

462 7th Ave

New York City, NY 10018

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