CS100 Summit 2019

ClientSuccess

CS100 Summit 2019
CS100 Summit 2019, brought to you by <A HREF="https://www.clientsuccess.com" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer">ClientSuccess</A>, is the premier conference for customer success executives, leaders, and innovators. This year’s exclusive conference will be held at the world-class Sundance Mountain Resort, founded by Robert Redford, September 9th through 11th, 2019.
***CS100 topics and networking opportunities are designed for leaders of customer success teams and executives. If you lead the customer effort through a CS team, or as an executive, this is your event*** 
Attendee Quotes
"One of the best conferences I’ve been to. A blend of tactics and strategies that allows me not only to drive success for my customers, but my company as well.— Adam Kuznia, VP of Customer Success, SecurityScorecard
"CS100 Summit is a genuinely unique event. My learning is accelerated as I am inspired by truly brilliant leaders. I always come away chock full of new ideas and energized to apply them in my work." — Greg Daines, CEO, Client Velocity
"CS100 was one of the most valuable conferences that I’ve had the opportunity to attend. The curated list of attendees and speakers made for thought-provoking conversation and valuable takeaways. The location was also fantastic! I look forward to attending next year!" — Amanda Pettengill, VP of Customer Success, Motus CS100 Summit 2019 Venue Sundance Mountain Resort 8841 N. Alpine Loop Road Sundance, UT 84604 Summit Mission Our mission is to create a summit experience where top customer success executives, leaders, and innovators come together to learn what it takes to build cultures around customer success. The CS100 Summit provides customer success executives an exclusive learning environment with like-minded leaders in a pristine location to create an atmosphere of inspiration, ideation, strategy, and real-world application around customer success. The CS100 Summit has exclusive and limited seating. With only 100 seats available, sign up now to secure your seat among the leaders and innovators of customer success. We have packed the two-day conference with keynote speakers, working sessions, knowledge sharing, peer networking, and fun. Top-Rated Customer Success Leadership Event of 2019 CS100 Summit 2019 is the fourth iteration of the world's best customer success leadership conference. This annual conference has been recognized by attendees as the best CS leadership event of 2016, 2017, 2018, and the most meaningful learning experience available for customer success leaders. Here is what some have said about CS100 Summit:
Attendee Quotes
"Having been in customer success for years, I have been tempted with the stupid thought that there aren’t any good, new ideas to improve our teams and customers’ experience. CS100 shattered that thought, and I’m now sifting through my pages of notes, deciding what new ideas to test first." — Andrew Stapleton, VP of Customer Success, G2 Crowd 
"I walked away from CS100 even more committed to improving our customer experience company-wide. There was practical and specific content that we will apply to our unique situation. There were also general concepts that triggered ideas, sometimes unrelated to the topic, that will have a positive impact on company direction. Overall this changed the lens that we will look through as we improve the customer experience." - Lincoln Hall, COO, Briostack 
"We spend every single day with our heads down and turned to our customers, which is exactly why we are successful. But every once in a while we get to take a few days to spend invaluable time with other industry-leading experts who teach, challenge, & invigorate us in ways that propel our journeys going forward. CS100 gives us those magical days that allow us to rethink, revive & validate what we are doing in customer success. As industry leaders and experts, it is our duty to our customers & our employees to take the time, and bring the value full circle." - Whitney Daily, Global Head, Cloud Renewals, SAP Tentative CS100 Summit 2019 Agenda
MONDAY, September 9 Customer Success Leadership Boot Camps 9am - 10am: Check In 10am - 12pm: Customer Success Boot Camp #1 Noon - 1pm: Lunch 2pm - 4pm: Customer Success Boot Camp #2 6pm - 7pm: Check In 7pm - 9pm: Welcome Reception and Networking Event, Sundance Rehearsal Hall TUESDAY, September 10 6:30am - 7:30am: Early Morning Mountain Adventure, Mountain Biking, Jogging or Hike (Optional), Ray's Lift 8:00am - 8:45am: Breakfast and Networking, Sundance Rehearsal Hall 9:00am - 10:30am: Opening Keynote and Presentations, Customer Success Executives and Leaders, Redford Conference Center 10:30am - 11:00am: Conference Break and Snacks (Networking), Sponsor Hall in the Redford Conference Cente 11:00am - 12:30pm: Presentations, Customer Success Executives and Leaders, Redford Conference Center 12:30 - 1:30pm: Lunch and Networking, Sundance Rehearsal Hall 1:45pm - 2:45pm: Presentations, Customer Success Executives and Leaders, Redford Conference Center 3:00pm - 5:30pm: Sundance Mountain Activities*, Various Resort Locations *Activities include Zipline, Mountain Biking, Hiking to Stewart Falls, Spa, Art classes (painting, drawing). 6:15pm - 7:00pm: Scenic Ride (Famous Sundance Tractor) to Dinner, Base of Ray's Lift 7:00pm to 7:50pm: Dinner* at Sundance Grove and Networking, The Grove at Sundance *Bring warm winter coat and blanket 8:00pm to 9:30pm: Under the Stars Concert*, Famous Sundance Amphitheater *Bring warm winter coat and blanket Wednesday, September 11 6:30am - 7:30am: Early Morning Mountain Adventure, Mountain Biking, Jogging or Hike (Optional), Ray's Lift 8:00am - 8:45am: Breakfast and Networking, Sundance Rehearsal Hall 9:00am - 9:05am: Opening Remarks, Dave Blake, Founder/CEO, <A HREF="https://www.clientsuccess.com" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer">ClientSuccess</A>, Redford Conference Center 9:05am - 10:45am: Opening Keynote and Presentations, Customer Success Executives and Leaders, Redford Conference Center 10:45am - 11:15am: Conference Break and Snacks (Networking), Sponsor Hall in the Redford Conference Cente 11:15am - 12:15pm: Innovator of the Year Finalist Pitches, Redford Conference Center  12:30 - 1:20pm: Lunch and Workshop, Sundance Rehearsal Hall
1:30pm - 3:00pm: Presentations, Customer Success Executives and Leaders, Redford Conference Center
Join us in Sundance Utah and become an exclusive CS100 executive alumni!
Schedule Subject to Change

Sundance Mountain Resort

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CS100 Summit 2019

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