Crisis Management 1 Day Training in Memphis, TN

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in classroom session

Course Delivery: Classroom

Course Overview:

A good crisis management process will help identify threats to an organization, its stakeholders and customers as well as providing structure to deal with a crisis when it does occur. Managing a crisis effectively will help ensure that any damage to an organization is limited and that in post crisis the business can develop and grow.

This crisis management training is designed for anyone who might have to deal with or be prepared for a crisis within their organization. This could mean members of the crisis management team or simply managers within the organization that should have a strong awareness of the process and requirements for dealing with a crisis.

Course Contents:

Limit the risk and manage the damage with these crisis management training course materials.

A crisis is defined as any situation that threatens to harm a person or property, disrupt business, negatively impact an organization or damage its reputation. The role of crisis management is to help manage these situations when they occur, or where possible, avoid them happening altogether.

Perhaps you are looking to implement a crisis management process, or you want to upskill your workforce in the process you already have. You may even need to refresh the skills and thinking of the managers within your organization. Whatever your need, Trainer Bubble provides you with a comprehensive crisis management training course to make your life easy.

Why is running this crisis management training course a good idea?

Well, just imagine if your participants were better able to:

• Identify the crisis vulnerability of your organization.
• Put measures in place to limit the chance of a crisis occurring.
• Create a clear strategy for dealing with crisis when it happens.
• Improve their understanding of the impact of a crisis and how to mitigate it.
• Communicate with key stakeholders quickly and efficiently, to ensure damage limitation.
• Manage the relationship with customers and the media effectively.

Objectives:

At the end of this crisis management training course, your participants will be able to:

• Plan, anticipate and avoid crisis where possible
• Manage the reputation of your Organisation when crisis occurs
• Respond appropriately to crisis
• Address issues of online reputation
• Develop tools that will help support your crisis management plan

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Target Audience:

Anybody who is interested in learning Crisis Management Skills.

Elements of Risk Management Workshop: The mission of every organization is affected by today’s global economy and the digital era. Organizations are critically dependent on information technology (IT) to better support their business goals. Risk management plays a critical role in protecting an organization’s information assets, and its mission therein, from IT-related risk. An effective risk management process is an important component of a successful IT security program. The principal goal of an organization’s risk management process should be to protect the organization and its ability to perform their mission, not just its IT assets. Therefore, the risk management process should not be treated primarily as a technical function carried out by the IT experts who operate and manage the IT system, but as an essential management function of the organization.

Creative Problem Solving and Decision Making Workshop: This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.

Manager Management Workshop: With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Business Etiquette Workshop: This Business Etiquette training has been developed to help ensure the people in your organisation are aware of the importance of meeting common workplace standards. You may not be aware how certain behaviours affect others within the organisation, and indeed how that affects the business as a whole. Alternatively, it might be that people need to have honest conversations with each other to ensure they work together collaboratively.

The session will help you to build self-awareness and will highlight the important parts of business etiquette and why it’s such an important topic.

As our day to day roles move from the static office based 9-5 jobs to more flexible and remote working practices, it is becoming more important that we focus on modern business etiquette to ensure success. Whether it is in person or over email and telephone, it is worth thinking about our social impact and behaviours on others to ensure we work collaboratively and effectively.

Train-The-Trainer Workshop: Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. Your participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.

Our Train-The-Trainer workshop will provide your participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating, needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Presentation Skills - Professional Workshop: In today’s professional world many things are seen as a “given”. Every individual is expected to perform above average in its area of expertise and it is given that they will excel in interpersonal skills, including presentation and communication skills. Unfortunately this is not the norm. Presentations skills can be developed over time through practice and experience. However, without proper guidance and advice, anyone may develop wrongdoings that may unconsciously negatively impact the desired outcome; whether to entertain or educate the audience, or succeed in “selling” an specific idea or project.

Conflict Management Workshop: Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.

Conflict may emerge between managers and their staff, between team members or departments.

Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.

Employee Engagement Workshop: Employee engagement is a necessary strategy for companies that want to succeed in the marketplace. Employee engagement is not an HR initiative that managers are reminded to do once a year. It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.

This Employee Engagement training is suitable for anyone that works in a management or leadership role.

Help improve the engagement of your employees and increase business success

Teamwork Skills: Communicating Effectively in Groups Workshop: Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

Business Succession planning Training: Business Succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee’s retirement your participants will identify common obstacles and how to overcome them.

Our Business Succession Planning workshop will show you the differences between succession planning and mere replacement planning. How you prepare people to take on leadership responsibilities is just as important as hiring the right person for the job. Every company should have a form of succession planning in its portfolio.

Sales Presentation Mastery Training: Sales are the absolute most essential component of any business, and selling skills are the most highly valued skills in today’s business landscape. The world's fastest growing and most successful businesses have one thing in common: they have effective sales people that drive their business forward.

Successful sales professionals and teams that bring more business for their organizations, close more sales in less time than average sales professionals. Ineffective sales professionals on the other hand not only restrict revenue growth but also make a negative impact on the business’s brand value and market reputation

Consistently developing and maintaining effective selling skills then becomes not only inevitable, but also critical in today’s dynamic business world where things are changing every single day.

Time Management Workshop: Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We”ll cover all this and more during this workshop.