Creating Collaborative Client Relationships

International Association of Facilitators Philippines Chapter represents the world of IAF- International Association of Facilitators is the worldwide professional body established to promote, support and advance the art and practice of professional facilitation through methods exchange, professional growth, practical research and collegial networking.The Core Facilitator Competencies framework was developed over several years by the IAF with the support of its members and facilitators from all over the world. The competencies form the basic set of skills, knowledge, and behaviors that facilitators must have in order to be successful facilitating in a wide variety of environments. of IAF-Look up International Association of Facilitators, IAF World | IAF Worldhttps://www.iaf-world.org/And, stay hooked up with us here, on this group in the Philippines.

IAF Philippines

Process Facilitation, in a way, is about gently bringing to the conscious of an entity or a group what, essentially, lays waiting in their unconscious and the being a catalyst for sparking teamwork and momentum towards growth and success as one.
In this tenth learning session of IAF Philippines explore, understand and build the foundational competencies required of a professional, global quality, facilitator.
If you are a teacher, trainer or an organizational development consultant then this interactive session will validate and reinforce your capabilities to do more and do better with your passion for driving change.
Objectives:
A1. Develop working partnerships
<UL>
<LI CLASS="MsoNormalCxSpMiddle">Clarify mutual commitment</LI>
<LI CLASS="MsoNormalCxSpMiddle">Develop consensus on tasks, deliverables, roles &amp; responsibilities</LI>
<LI CLASS="MsoNormalCxSpMiddle">Demonstrate collaborative values and processes such as in co-facilitation</LI>
</UL>
A2. Design and customize applications to meet client needs
<UL>
<LI CLASS="MsoNormalCxSpMiddle">Analyze organizational environment</LI>
<LI CLASS="MsoNormalCxSpMiddle">Diagnose client need</LI>
<LI CLASS="MsoNormalCxSpMiddle">Create appropriate designs to achieve intended outcomes</LI>
<LI CLASS="MsoNormalCxSpMiddle">Predefine a quality product &amp; outcomes with client</LI>
</UL>
 A3. Manage multi-session events effectively
<UL>
<LI CLASS="MsoNormalCxSpMiddle">Contract with client for scope and deliverables</LI>
<LI CLASS="MsoNormalCxSpMiddle">Develop event plan</LI>
<LI CLASS="MsoNormalCxSpMiddle">Deliver event successfully</LI>
<LI CLASS="MsoNormalCxSpMiddle">Assess or evaluate client satisfaction at all stages of the event or project</LI>
</UL>
 
Session Facilitator:
Beth (Schweitzer) Hoban - MS, SPHR 
• 20+ years of experience in Human Resources, Training, Organizational Development, and Executive Coaching  • 5+ years experience in Consulting Firms: 'Big 5' and Booz Allen Hamilton • 10 years of international experience (Saudi Arabia, Philippines, Korea)  
Detailed Profile: https://www.linkedin.com/in/elizabethhoban/

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Creating Collaborative Client Relationships

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