Courageous Conversations (for Managers)

Whether you’re having a feedback conversation, navigating conflict, or just sharing a tough message, knowing how to communicate for impact without damaging relationships is essential. In this workshop, you'll develop skills to manage your emotions and communicate effectively, especially under pressure. We’ll explore a 3-step model of structuring a conversation and useful strategies for opening dialogue. You'll leave this workshop knowing what to do before, during, and after a difficult conversation. Participants will practice real-life examples and get feedback from their peers.

To make the most of this workshop, please come prepared with an example of a conversation you’d like to have that will require courage (e.g. giving someone feedback, discussing a microaggression, sharing an unpopular decision, addressing a complaint, etc.). You may share this example with a fellow participant or the facilitator.