Question 1

Is the venue ADA compliant?

Accepted Answer

The venue is not fully ADA-compliant, but we are committed to making reasonable accommodations so all guests can enjoy the performance.

Question 2

Is wheelchair-accessible seating available?

Accepted Answer

Yes. We can provide wheelchair-accessible seating by removing chairs in the front row of the theater.
To reserve a wheelchair spot, please email us in advance at patronservices@portersofhellsgate.com

Question 3

Is the theater wheelchair accessible?

Accepted Answer

Yes, both the lobby and theater are navigable by wheelchair.

Question 4

Are there any entry obstacles?

Accepted Answer

Yes. There is a small lip at the front door. A volunteer will be stationed there to assist guests using wheelchairs as needed.

Question 5

Is there an alternative entrance for easier accessible access?

Accepted Answer

Yes. We can arrange for entry through a side entrance accessed via the back alley, which bypasses the front step.
Please contact us in advance if you would prefer to use this entrance.

Question 6

Is there accessible parking nearby?

Accepted Answer

There is no designated handicapped parking on-site. However, temporary drop-off is possible at the alley entrance.
Email us to coordinate if you plan to use this option.

Question 7

What should I do if I need accommodations?

Accepted Answer

Please email us at patronservices@portersofhellsgate.com at least 48 hours before the performance so we can ensure everything is ready for your arrival.

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