Connect for Success: A UCaaS & CCaaS Collaboration Summit

Connect for Success: A UCaaS & CCaaS Collaboration Summit

Next-Generation User Experience (UX) and Customer Experience (CX) with AI. Explore collaboration, MS Teams, integration, data & automation.

By Bluewave Technology Group

Date and time

Thursday, May 22 · 12 - 5pm EDT

Location

Spooky Nook Sports, Champ Boulevard, Manheim, PA, USA

75 Champ Boulevard Manheim, PA 17545

Refund Policy

Refunds up to 7 days before event

About this event

  • Event lasts 5 hours

Join us for our 3rd Annual Summit, designed to equip customers and prospects with the knowledge to navigate the evolving landscape of unified communications and contact center solutions. Check out last year's Summit here.

During our opening panel, we will explore the transformative power of AI and its impact on user experience and collaboration in the AI-powered UCaaS/CCaaS. In our second panel, we will discover how to go Beyond Chat and unlock the advanced functionalities of MS Teams for seamless UCaaS and CCaaS integration.

Dive deeper into specific areas with our breakout sessions:

UCaaS Track:

  • Uncover how AI-powered UCaaS is revolutionizing communication and collaboration workflows.
  • Learn strategies for Optimizing Network Performance to ensure seamless UCaaS delivery.

CCaaS Track:

  • Gain insights into leveraging AI to drive efficiency in UCaaS/CCaaS, Moving From Data to Decisions.
  • Evaluate your contact center strategy: Choosing Between UCaaS Expansion and Overlay to Enhance Capabilities.

Vertical Focus (Healthcare):

  • Explore the benefits of Automating Healthcare workflow through ERP integration for independent practices.
  • Discover how AI-Powered Patient Care can deliver exceptional service while maximizing efficiency.

This summit offers invaluable insights, expert perspectives, and actionable strategies to help you master your modern communication stack. Don't miss this opportunity to stay ahead!

Organized by

$17