Conflict Management Skills with Lonnie Weaver-Johnson, CST®
Learn how to handle disagreements and navigate difficult conversations effectively in our Conflict Management Skills online event!
Date and time
Location
Online
Refund Policy
Agenda
Spot The Spark: Preparing to Tackle Conflict
Cracking the Code: Understanding Conflict Inside Out
Cooling the Flames: De-escalating Tensions Learning Objectives
Create a Strategy - Mastering Conflict Management
About this event
- Event lasts 8 hours
Welcome to Conflict Management Skills!
Join us for an engaging online event where you'll learn essential conflict management skills to navigate challenging situations effectively and help your team members do the same.
This is a Scrum Alliance microcredential course and this particular workshop is offered by the course creator herself!
Description of the value of the course:
Conflict management supports the very foundation of high-performing teams—a foundation of effective communication, mutual respect, and trust. Learn the dynamics of conflict and how to work toward resolution. You'll lead teams to deliver more value when you learn this essential skill set.
Key benefits of this course:
- Learn through practical exercises
- Highly interactive
- Real-world scenarios and simulations
- Designed by an experienced Certified Scrum Trainer®
- Guide teams through conflict
- Navigate personal conflicts effectively
- Identify conflict triggers
- Hone de-escalation skills
- Understand the importance of psychological safety
This instructor, Lonnie Weaver-Johnson, was the content creator for the entire Scrum Alliance community. Learn from someone who is not only a natural at conflict management, she has taken courses and practiced extensively to better her own self in this area.
Tickets
Early Bird
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Frequently asked questions
Anyone who works in teams or leads others and wants to improve their ability to address and resolve conflicts constructively.
Practical tools and techniques to approach conflict confidently, communicate effectively, and turn challenges into opportunities for growth and collaboration.
No prior experience is necessary—this course is designed for anyone ready to enhance their conflict resolution skills, whether they’re new to the topic or seeking to refine existing abilities.