undefined thumbnail
Sales end soon
Just Added

Conflict Management Skills with Lonnie Weaver-Johnson, CST®

Learn how to handle disagreements and navigate difficult conversations effectively in our Conflict Management Skills online event!

By Sticky Agile LLC

Date and time

Friday, May 9 · 6am - 2pm PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

Agenda

Spot The Spark: Preparing to Tackle Conflict


• Recognize conflicts or potential conflicts within a team. • Demonstrate composure in expected or unexpected conflict situations. • Identify triggers that may lead to conflict.

Cracking the Code: Understanding Conflict Inside Out


• Consider the perspectives and concerns of all parties involved in a conflict. • Analyze how different backgrounds and cultures influence conflict dynamics.

Cooling the Flames: De-escalating Tensions Learning Objectives


• Apply de-escalating techniques that foster a collaborative and constructive team environment. • Develop facilitation skills of remaining neutral to guide others through a resolution process. • Dev...

Create a Strategy - Mastering Conflict Management


•Create an original conflict management plan based on best practices and resolution strategies.

About this event

  • Event lasts 8 hours

Welcome to Conflict Management Skills!

Join us for an engaging online event where you'll learn essential conflict management skills to navigate challenging situations effectively and help your team members do the same.

This is a Scrum Alliance microcredential course and this particular workshop is offered by the course creator herself!

Description of the value of the course:

Conflict management supports the very foundation of high-performing teams—a foundation of effective communication, mutual respect, and trust. Learn the dynamics of conflict and how to work toward resolution. You'll lead teams to deliver more value when you learn this essential skill set.

Key benefits of this course:

  • Learn through practical exercises
  • Highly interactive
  • Real-world scenarios and simulations
  • Designed by an experienced Certified Scrum Trainer®
  • Guide teams through conflict
  • Navigate personal conflicts effectively
  • Identify conflict triggers
  • Hone de-escalation skills
  • Understand the importance of psychological safety

This instructor, Lonnie Weaver-Johnson, was the content creator for the entire Scrum Alliance community. Learn from someone who is not only a natural at conflict management, she has taken courses and practiced extensively to better her own self in this area.

Tickets

Frequently asked questions

Who should attend this course?

Anyone who works in teams or leads others and wants to improve their ability to address and resolve conflicts constructively.

What will participants learn?

Practical tools and techniques to approach conflict confidently, communicate effectively, and turn challenges into opportunities for growth and collaboration.

What prior experience is needed?

No prior experience is necessary—this course is designed for anyone ready to enhance their conflict resolution skills, whether they’re new to the topic or seeking to refine existing abilities.

Organized by