Tuesday, June 18

Conflict Management - AM (Supervisory Series: Fundamentals) - 6/18/24

Conflict Management

By ERC

Date and time

Tuesday, June 18 · 6 - 9am PDT

Location

Online

Refund Policy

Contact the organizer to request a refund.

About this event

3 hours

Since supervisors and managers are responsible for whatever happens within their teams, they spend a considerable amount of time handling, preventing, and minimizing conflicts. By the end of this virtual, instructor-led training session, participants will be able to:

· Recall the most common causes of conflict

· Identify the five Thomas-Kilmann Conflict Mode Instrument (TKI) conflict handling modes

· Formulate strategies to manage and resolve conflict

· Apply tools for dealing with challenging people and situations

Are you an ERC Member? Members get 10% off with Coupon Code: ERCMEMBER10

Bring this training to your organization for your group of 10 or more. Contact ERC to learn more.

Organized by

ERC

For over 100 years, ERC has been a trusted resource for organizations in Northeast Ohio and around the country. We help leaders build great workplaces through thought leadership, comprehensive data, and HR solutions that include membership, training and professional development, consultative services, and more.