Name: Conflict Awareness
Start: 2019-01-25T09:00:00-08:00
End: 2019-01-25T12:00:00-08:00
Location: South Seattle College

Conflict Awareness

All course offerings are for employees of King County government unless otherwise noted.

King County Learning and Development

We all encounter difficult people. Whether you are a supervisor, a customer service professional, or have a challenging co-worker, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult, types of difficult people, tools and techniques for resolving issues, coping strategies for dealing with the effects of difficult people, and conflict management strategies.

South Seattle College

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Conflict Awareness

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Conflict Awareness

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