Compliance CPR is focused on best practice training for clerks to improve service skills. The four sequential training modules teach how to improve customer service, maximize productivity, and analyze reporting results. This event is Module 1 - Communications and this module has 7 locations to choose from.
CIS Staff:
Don Murphy is the Principal and Senior Consultant for Compliance Improvement Services (CIS), providing consulting and training for courts and local government. He is a Fellow with the National Center for State Courts and has over 25 years of court administration experience.
Doug Isabelle has been with the Florida Clerks of Court Operations Corporation, (FL-CCOC) since 2009. He brings to the CCOC nearly 30 years of experience in state and federal government and over 10 years with the Clerk’s Association.
CCOC Staff:
John Dew
What are my parking options?
Pinellas County Courthouse-14450 49th Street North Clearwater, FL 33762
What to bring: Pen and paper for notetaking. No additional resources are needed for this training.
Dining: You may bring food or snack items into the training room. CIS, Inc. will provide lunch. If you have any food restrictions, please contact dmurphy@complianceimprovement.com.
