Cognitive Interviewing

NEOK ACFE Training

CI is a research-proven method of eliciting details from witnesses, sources, and suspects.

Grounded in cognitive psychology and evidence‑based investigative practice, this course will train participants to use Cognitive Interview (CI) methods that enhance memory retrieval while minimizing interviewer influence, contamination, or bias in conducting fraud examinations. This practitioner‑level course develops the advanced interviewing skills fraud examiners need to elicit accurate, detailed, and reliable information from witnesses, victims, and subjects. Participants will learn how to structure and conduct interviews that maximize recall, build rapport, and adapt to the cognitive and emotional state of the interviewee—critical capabilities in fraud investigations where timelines, transactions, and subtle behavioral cues matter. Hands‑on practice is central to this training, and participants will engage in role playing interviews with realistic scenarios. About ColinColin May, M.S., CFE, 3CE, INCI, has over 21 years of federal investigative, regulatory, oversight, and compliance experience. His past roles include special agent, digital forensic examiner, bankruptcy auditor, assistant director of strategy and training and chief of staff for the Office of Investigation at a large federal office of inspector general, among others. Since 2011, he has been professor at Stevenson University, designing and teaching graduate courses in fraud, financial crimes investigation, interviewing, cybercrime and digital forensics, and arson investigations.He became a Certified Fraud Examiner (CFE) in 2006 and a Certified Cyber Crime Examiner(3CE) in 2018. In 2023, he was granted the National Certified Instructor (INCI) certification by the International Association of Directors of Law Enforcement Standards and Training (IADLEST). Colin has written extensively in Fraud Magazine, the ACFE Blog, Compliance Today, the Compliance and Ethics Blog, Public Administration Times, Security Management, the FBI’s Law Enforcement Bulletin, the Journal of Public Inquiry, Police Chief Magazine, Corrections1.com, FBI-LEEDA’s Insighter Magazine, and the Journal of Intelligence Analysis.Colin holds a Bachelor of Science degree in marketing and management from Siena University and a Master of Science degree in forensic studies from Stevenson University. He also has graduate certificates in forensic accounting from Northeastern University, leadership studies from the University of Southern Maine, and strategic communication management from Purdue University. CPE credit: 1 Hour

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Cognitive Interviewing

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