Change Management 1 Day Workshop in Tacoma, WA on June 21st, 2024

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview:

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organizational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

The goal of this one day program is to help you take responsibility for how you react and respond to change by giving you a set of tools and techniques of self-awareness and assessment to light up the curves and sometimes bumpy ride on your road to change.

Target Audience:

Individuals at all levels who wish to learn and follow a logical process in order to deal effectively with personal change.

Learning Objectives:

After completing this course, delegates will be able to:

• Clearly understand how it feels like during a change situation.
• Understand and follow a six step process to help you take responsibility for how you react and respond to change.

Prerequisites:

There are no formal prerequisites.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Certification:

Once after the training you receive course completion certificate from Mangates

We also offer a variety of other courses:

Crisis Management Workshop:- Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation, and respond appropriately is important, and requires not only training but practice.
With our Crisis Management workshop, your participants will understand that a crisis can occur at any time. They will develop the skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Presentation Skills - Professional Workshop:- In today’s professional world many things are seen as a “given”. Every individual is expected to perform above average in its area of expertise and it is given that they will excel in interpersonal skills, including presentation and communication skills. Unfortunately, this is not the norm. Presentations skills can be developed over time through practice and experience. However, without proper guidance and advice, anyone may develop wrongdoings that may unconsciously negatively impact the desired outcome; whether to entertain or educate the audience, or succeed in “selling” a specific idea or project.

Business Finance Basics Workshop:- Through this course, you will examine financial statements—including the balance sheet, income statement, cash flow statement, and statement of stockholders’ equity—as guides to fiscal health. You will also identify what you want to gain from a budget and describe the steps of budgeting to meet these goals. Finance and Budgeting Essentials for Business Professionals grounds you in the functions and tools of finance.

Workplace Reflective Practice Workshop:- Reflective Practice is a theory by which modern and traditional self-improvement ideas can be more clearly defined, refined, expanded, adapted, taught, adopted and applied, for the purposes of personal development, teaching and coaching, and wider organisational improvement. Reflective Practice enables clearer thinking, and reduces our tendencies towards emotional bias.

This Workplace Reflective Practice training are suitable for anyone within an organisation and will assist the participants in improving their working practices and increasing business performance. Whether on the shop floor or in head office, everyone could benefit from the principles within this training.

Supply Chain Management Workshop:- Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Business Networking Workshop:- This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.

You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.

The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develops your personal communication skills, which will ensure you build effective business relationships.

Business Presentations Workshop:- This business presentations training will provide you with the skills and knowledge required to deliver effective and persuasive business presentations that get results. It will help you to present in a style that changes the way people think about the topics they present to them while leaving the audience with key actions to take away.

You will be guided on how to prepare and deliver the message with impact and given the tools and techniques to ensure that their audience feels engaged and influenced by your delivery.

Persuasive presentations that get results, our Business Presentations Training.

Business Writing Workshop:- Writing is a key method of communication for most people, and it”s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important in the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.

The Business Writing workshop will give your participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide your participants with that extra benefit in the business world that a lot of people are losing.

Wellness Workshop:- Workplace wellness is about organizations and individuals taking a proactive approach to ensuring the health and wellbeing of their workforce. By focusing on the wellness of employees, organizations can help prevent issues with mental and physical health, reducing stress levels and absenteeism, and ultimately improving performance. Raising awareness will help encourage people to take responsibility for their own health and wellbeing. Therefore, these training course materials are aimed at anyone that needs to develop a heightened awareness of workplace wellness for both the organization and themselves.

Coaching at Work Workshop:- Anyone that coaches as a part of their job role would benefit from this coaching skills training as when delivered you will help develop your practical skills and ensure you are demonstrating coaching behaviours that will nurture those around you.

Coaching skills have become an important tool in the armoury of great leaders and people that work with developing others as they encourage empowerment and self-belief. These coaching skills training course materials solidify that approach and put structure and clarity around coaching behaviours, whilst demonstrating the ability to coach without masses of paperwork and ‘rules’.

These specific trainings focus on all aspects of coaching in the workplace and will ensure you are able to coach others as part of your normal working role

Career Planning Workshop:- This Career Planning course is all about effective resume/CV, cover letter writing and facing interviews. This course is for you if you want to get a job in any English-speaking country. Improve your self-presentation and communication skills to get your dream job or earn a promotion. Build connections with others to aid your career development.

Negotiation Skills – Expert Workshop:- Have you ever found that you had differences with another individual, whether a partner, a colleague, a friend, a child, a boss, or even a complete stranger? Then you have been confronted with the need of putting your negotiation skills at work. Yes, negotiation is the way by which people settle disputes of any kind.

In this course, the participants will learn about successful negotiation techniques and using them effectively in different situations and with people of different levels of power. The participants will learn how their negotiation skills impact the organizations that they represent and their personalities. The course also reflects the different types of outcomes that are achieved while negotiating and understand which of these outcomes can be accepted and which one cannot be accepted. At last, but not least, the course also reflects on the influencing process and how things can be achieved without having the proper authority or power.

Handling Angry and Difficult Callers Workshop:- It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge, particularly when the caller’s issue was not even your fault in the first place. This one day program will help you teach call center agents a simple but powerful 3 step process. Using this process, agents will be able to calm angry callers down and regain and maintain control of the call and handle the situation confidently and professionally. Agents will be able to diffuse the angry caller’s strong emotions, bring the focus back to the issue and concentrate on working together collaboratively to resolve his/her problem.

Interview Skills Workshop:-This Interview Skills training will help your learners to develop their selection interviewing techniques. You will also develop many of the skills and techniques that will help you to use the structure effectively.

Course Contents:

The selection of new employees can be a long drawn out and expensive process. This means that we must do everything we can to ensure that when we do make a decision we choose the right person. Having gone to all the trouble of working through a selection process there is nothing worse than taking on a new employee who turns out to be unsuitable.

A robust selection process will minimize the risk of this happening and, of course, effective interviewing needs to be part of that. If you handle selection interviewing in a logical, structured, and professional way the risk of choosing the wrong person is much smaller.

This Interview Skills training concentrates on developing interview techniques. Although we will briefly touch on the laws of discrimination a detailed discussion of it is outside of the scope of this program. Similarly, the topics of Diversity and Equality of Opportunity will only be covered briefly.

We concentrate on competence-based interviewing skills in this training. This is sometimes described as behavioral, situational or job-related interviewing.

Report Writing Workshop:- This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a program covering theory alone. You are expected to put into practice what they are learning as they go through the day.

This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training.