Certified ScrumMaster (CSM) - May 2024

Our remote Certified ScrumMaster training class is a learning experience that provides students a full immersion into what it takes to be a great ScrumMaster. You will learn the theory, the values and elements that define the Scrum framework, and how a great ScrumMaster uses them skillfully in the service of the Team, the Product Owner and the whole organization.

The class is presented in a highly interactive and collaborative format with elements of lecture, classroom discussion, exercises, games and simulations, smoothly blended throughout the class. We will approach the class at a sustainable pace and endeavor to take breaks often, to allow our brain to stay focused and our body to recharge when necessary.

Upon completion of the class, students will be eligible to take the Certified ScrumMaster exam and become a Certified ScrumMaster (CSM).

Training Topics

• Agile values & principles – How to ‘Be agile’, not just ‘do Scrum’
• The Scrum framework – how all the pieces fit together
• The Scrum roles: Product Owner, Scrum Master, and team
• The Responsibilities – and mindset - of the Scrum Master
• Facilitation techniques for Scrum team meetings
• How to manage a product backlog
• Leveraging user stories for better feature definition
• Techniques for high-impact Retrospectives
• How to coach a team to high performance
• Forecasting and estimating – the Lean-Agile way

Trusted Partner

This class is offered through Agility11, a Trusted Partner of agile42! Working with Trusted Partners allows us to offer more classes and class dates to our customers . We have worked with our Trusted Partners for years and guarantee our partners' classes just like they are our own classes. If you have any questions, please contact us at usa@agile42.com.

Who should attend

The CSM course is appropriate for aspiring ScrumMasters, development team members, managers, project managers, and organizational team leaders seeking a deep understanding of the principles and practices of Scrum, and those seeking to be an effective Servant Leader or ScrumMaster within an Agile team or organization.

There is no prerequisite for attending this class.

For Canadian attendees:

Please note that prices listed are in US Dollars.

Contact Us:

If you have any questions or concerns, we encourage you to contact our friendly team at usa@agile42.com. We will do our best to assist you.

Why agile42?

• Experience: Over the years, agile42 has delivered Scrum & Agile training to thousands of professionals worldwide. Our instructors have decades of experience using and coaching Scrum in hundreds of organizations large and small.
• Excellent ratings: We consistently receive excellent ratings from our participants.
• Techniques: In all of our classes, we use techniques from Accelerated Learning and in particular principles and concepts from Training from the Back of the Room.
• Engaging: Our courses are highly interactive and fun - not a PowerPoint assault, and our participants stay engaged throughout the class, learn by doing, and have fun along the way. When learners talk and teach, they learn. -Sharon Bowman
• Practical and Memorable: Participants learn through hands-on exercises - creating high knowledge retention.
• Sustainable: We are contributing to a greener planet by decreasing our carbon footprint by not having people travel to the venue, and less paper usage in terms of post-it notes.

Included in the training

• Eligibility to take the Scrum Alliance Certified ScrumMaster exam and become a Certified ScrumMaster
• Certificate + two-year membership to the Scrum Alliance
• Slack channel to continue collaborating with your classmates after the class and access trainers to ask questions
• Link to the Do Better Scrum booklet
• Option to join the agile42 Community and get access to a number of free learning resources, like books, articles and videos
• Life-long warranty on the course: e-mail access to the trainers

Your Virtual Environment

In order to ensure a collaborative, engaging and fun environment even virtually, we are going to use a number of digital platforms.

1. We will use Zoom as a video conferencing platform. You can access Zoom through your browser or download the desktop application. We recommend you access through a PC/laptop with a webcam and mic or headphones.

1. We will use Mural as an online whiteboard for digital collaboration. You will soon also get an invite to access the platform. The access is included in the training fee you paid, so it will be free of charge for the 3 days of the training.

You will receive further information and specific instructions before the training.

What our participants are saying:

This was by far the best professional course that I've attended. If all were this engaging I'd attend many more. Thank you!

— Karen R., Data Operation Manager

“I can honestly say this was hands down the best training class I have ever attended. You guys do an amazing job facilitating and keeping people interested. I am so excited to use the new tools in my toolbox for my sprint planning on Monday, and easily passed the CSM test with the knowledge I obtained in your class."

-- Stephanie C., Project Manager

“Eleven months later, what has stuck with me the most is that the training provided an expansive tool belt of techniques and concepts. I feel I can draw on the tool belt any time I need.”

-- Mitchell F., Program Management Consultant

“The training reinforced for me the paradigm shift from the waterfall approach in a monolithic organization to Agile’s concept of servant leadership. Yes, I’m leading the team, but I’m here to enable your success.”

-- Michael M., Senior Project Manager

PMP and PMI-Agile Certified Practitioner (PMI-ACP) Certifications

Participants may claim 14 Project Management Institute (PMI) Professional Development Units (PDUs) which can be applied to Project Management Professional (PMP) and PMI-Agile Certified Practitioner (PMI-ACP) certifications.

Scrum Alliance CSP (Certified Scrum Professional) Credits:

This course also allows students to claim 16 Scrum Education Units (SEUs) toward the Certified Scrum Professional (CSP) designation.

FAQs

***Note: 2 days before the training you will receive a pre-course email to re-confirm class details and dates.

Q: What is the refund policy? (Note: Please disregard the Refund Policy set out by Eventbrite. Refer to our refund policy listed below.)

Cancellations:

If we receive your request to cancel no later than 10 days prior to the class, you will receive a 100% refund of the ticket fees and taxes, minus the Eventbrite payment processing and service fees (2.5% + $8). If we receive your request less than 10 days prior to the class, you will not be eligible for any refund. At that time, however, you will still be able to transfer or reschedule your registration.

Q: Can I reschedule to a different class date?

If you would like to reschedule (i.e. transfer your registration to a different class date), we can do that for you as follows:

If the class to which you are transferring has a higher ticket price, you will need to pay the difference in price. If the class has a lower ticket price than what you originally paid, you would be eligible to receive the difference returned to you.

If you notify us no later than 10 business days prior to the class and it's your first time rescheduling this particular registration, there will be no transfer fee. If you reschedule the same registration more than once, we will charge an additional 20% fee for each rescheduling after the first time.

If you notify us less than 10 business days prior to the class, we will charge an additional 10% fee if it is the first time you are rescheduling this particular registration. If the same registration needs to be rescheduled more than once, we will charge an additional 20% fee for each rescheduling after the first time. Transfer requests can only be accommodated up to 2 business days before the class.

Q: Is my registration/ticket transferrable to another person?

Please notify us and this can be done at any time free of charge.

Exception:

If agile42 has to cancel a class for any reason, you will receive a 100% refund.

Disclaimer: agile42 reserves the right to change the venue or cancel any course for reasons including, but not limited to, trainer illness or bad weather. In the event of cancellation, we will offer a transfer to a different course or a full refund.