Building Supervisor-Staff Relationships Through Communication

Training Description

Communication is the key to most successful relationships; the supervisor-staff relationship is no exception. Understanding each other and engaging in feedback conversations with intention, adaptability, and self-awareness is critical in building trusting and productive work relationships.

Effective supervisors, whether new to the role or coming with an abundance of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.

Learning Objectives

Through this 120-minute interactive session on effective supervisory communication, participants will:

- Reflect on their own feedback experiences

- Understand the importance of soliciting feedback and learn approaches to building this into their supervisory practice

- Discover the barriers to receiving constructive feedback and ways to manage reactions which support your effectiveness as a supervisor

- Explore the conditions that make giving feedback valuable and practice adaptive approaches to providing constructive and positive feedback

Target Audience

If you’re a supervisor, with any level of experience, this training is for you.

BNM Trainings are interactive! We ask that all participants use separate devices to join the zoom call. Come prepared to engage in polls, discussion, breakout rooms, worksheets, and activities.

About the Trainer(s)

Joanne Horgan is a human resources consultant and lead trainer for TSNE. She has worked at TSNE since 1993, serving many roles in the organization’s human resources practice over the years. Joanne has directed the internal HR function and led the HR team in its delivery of services to over 60 fiscally sponsored clients. She has also been providing HR consulting and training for small to mid-sized grassroots, social justice, and other mission-focused nonprofits for over 20 years. Joanne holds a B.A. in organizational psychology and an M.S. in human resources counseling from Northeastern University.

Lyn Freundlich is the founder and principal consultant at Change for Good Coaching and Consulting. She specializes in leadership development, human resources, and change management as a coach, facilitator, trainer, and consultant. She considers employees an organization’s greatest asset and believes that people choose to work in nonprofits not simply to make a living but to make a difference. As a practitioner, Lyn understands that the human resources function served to protect organizations by ensuring compliance with a host of employment regulations but also to support employees’ effectiveness. She believes that a well-functioning organization walks their talk by treating staff in ways that promote equity and are consistent with their mission and vision. Lyn has over 30 years of experience in the nonprofit sector working in a range of settings from large, international organizations to small, member-driven, local groups. Most recently she served as the director of administration and human resources for over fifteen years. In 2005, Lyn also launched the human resources training and consulting practice at TSNE. In that capacity, she partnered with hundreds of local and national nonprofits to build human resources systems reflective of each organization’s vision and values, train and support supervisors and other leaders, and provide employee relations coaching and consultation. Lyn is a seasoned trainer, coach, and consultant serving dozens of clients each year. She has a B.A. from Oberlin College and a master’s in organization and management from Antioch University of New England. Lyn is also a Certified Professional Coach. She is proud to have served on numerous boards, including with The City School, a Boston-based nonprofit working with young people across lines of race, class, gender, and neighborhood who are emerging leaders and have a passion for social justice. She also sits on the board of Onward!, a new organization using innovative solutions that harness the power of technology to bring about systems-level change and build power in our most marginalized communities.

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Accessibility

For accessibility needs and accommodations we encourage you to sign up for trainings as early as possible. For in-person trainings we will provide a NonProfit Center Know Before You Go one pager with further details about arrival and building resources. Please email trainings@tsne.org and we will do our best to provide you with what you need!

FAQ

Join us as we present trainings on essentials issues in nonprofit management such as supervision, financial management, fundraising, communications, and more! We have trained more than 3,000 nonprofit professionals on the skills needed to take the lead in their work and their careers.

Visit our website for training descriptions and series information here.

Are trainings recorded?
No, trainings are not recorded, however, a copy of the slides and any additional relevant materials will be shared at the end of each training.

What is the refund policy?

Cancellations must be made via email at least 10 business days prior to the date of the workshop in order to receive a refund. Email trainings@tsne.org should you need to cancel your registration.

Where are your trainings located?

All online trainings are conducted via Zoom. A link will be sent post registration.

What is the maximum number of attendees from our organization that can attend a training?

We limit groups and organizations to 5 seats per training. If you would like to have more people take one of our trainings please email trainings@tsne.org. We kindly request that all attendees have a ticket and join on their own device due to the interactive nature of our trainings. Please follow an honesty policy and do not share the zoom link.

Additional Questions?

Contact us at trainings@tsne.org