According to a December 2019 Gartner report, “By 2023, there will be a 30% increase in the use of RPA for front-office functions (sales and customer experience).” Further, the McKinsey Global Institute ranked automation of knowledge work as second in their top 12 disruptive technologies that will transform life, business, and the global economy.

The end-user group for RPA technology includes thousands of tech-adjacent workers – billing clerks, human resources professionals, data processing specialists, medical coding and billing professionals, collections specialists to name just a few. It is these tech-adjacent workers – a projected 18,000+ in Delaware alone – that Goodwill plans to reach through an RPA training, certification and upskilling program.

Join Goodwill of Delaware and Delaware County for a hands on workshop using Robotic Process Automation (RPA) software (BOTs).

Create a robotic process automated ‘BOT’ to see first-hand how manual processes can become automated ones!

Tuesday, March 3 at the Goodwill Center, Wilmington, DE, 300 E. Lea Blvd.

CHOOSE FROM ONE OF THREE SESSIONS!

7:30 a.m. - 9:30 a.m.

10:00 a.m. - 12:00 p.m.

3:00 p.m. - 5:00 p.m.

Learn how RPA can:

• Create efficiencies for your business unit/organization

• Eliminate redundancy

• Deliver better data accuracy

• Uncover trends that can open new opportunities for business growth

• Cut out boring repetitive tasks and free your employees up for work that truly moves the needle

The objectives of this event are to:

• Explore the needs of Delaware employers as they pertain to upskilling for business efficiency, and

• Provide hands-on exposure to RPA technology so that business leaders can connect the capabilities of RPA to the work of their business unit/organization. This event is strictly educational and discussion-based. This is NOT a sales event.