Audience Focus Groups

The Smithsonian Institution’s National Postal Museum welcomes you into the world of the mail and stamp collecting, and lets you experience how letters travel, who delivers them, and how the postal system has touched the lives of so many people all over the world.

Smithsonian's National Postal Museum

The National Postal Museum wants to hear from in-person visitors! Register for a one-hour focus group session, to be held on Zoom.

The Smithsonian National Postal Museum is conducting audience research and will be holding a number of small focus group conversations online. The conversation will focus on current visitor experience, including amenities and exhibits, as well as the future of the museum. Registrants must be at least 18 years old and preferably have visited the museum in Washington, DC at least once. Please note that focus group participants will not be compensated.

Audience Focus Groups

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Audience Focus Groups

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