Question 1

I bought a ticket to AfroGena Beach Festival in Cartagena before the date change, what do I do?

Accepted Answer

Lucky you! The AfroGena Beach Festival in Cartagena has officially been moved to December 14 2024. All current ticket holders have the option of a full refund OR can hold on to their ticket for the December event and also receive free entry to the AfroGena Warmup Party in Medellin on August 31 2024.

Question 2

How do I get to the festival?

Accepted Answer

The festival will take place at Vista Mare Beach House on Isla Tierra Bomba off the coast of Cartagena mainland.  Vista Mare can be reached by boat only. Round trip transportation to and from the island is included with each ticket. Boat departure times will be published before the event.

Question 3

What are the festival hours?

Accepted Answer

Entry for the festival starts from 11:00 AM and the event ends at 7:00 PM

Question 4

How do I get to Cartagena?

Accepted Answer

Cartagena can be reached by air, with direct flights from major cities available. Its main airport is Rafael Núñez International Airport (CTG). The city is also accessible by road for more regional transportation.

Question 5

What security measures will be in place at AfroGena?

Accepted Answer

Your safety is our top priority. The festival will have comprehensive security measures in place, including bag checks, security personnel, doctor on site and first aid stations throughout the venue.

Question 6

Can I bring my own food and drinks?

Accepted Answer

Food purchased outside of the event venue will not be permitted. A wide variety of food and drink options will be available for purchase on the day.

Question 7

Can I get a refund on my ticket?

Accepted Answer

All ticket sales are final; but, tickets are transferable. If you bought your ticket before the new date was announced (07-18-2024) you have the option of a full refund OR you can simply hold on to your ticket for the new event date. Please email info@afrogena.com for help with refunds and transfers

Question 8

Is the festival accessible to people with disabilities?

Accepted Answer

Absolutely! The festival grounds are fully accessible, and we can provide special viewing areas and facilities for attendees with disabilities. Please contact our support team for any specific needs or questions info@afrogena.com.

AfroGena 2024

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