Why This Training Now? As we transition from a state where every aspect of the mission was virtual in which there was a myriad of emotions associated with the pandemic itself - changes to processes, our relationship with others, and how we communicated, to a hybrid environment in which some, although not all employees will be returning to the brick-and-mortar office. Guess what? There is going to be a myriad of emotions, as they relate to change in general, as well as processes, our relationship with others, and how we communicate. So now what? How do we continue to engage a hybrid workforce? In some aspects, we’ll look back to when it was 100% virtual employees, and explore what worked, or perhaps what should have been done under normal telework situations a few years ago. Communication! Research has shown communication is consistently a top-rated skill and compared to all other skills account for a disproportionate share of success. We’ll also discuss virtual engagement and how do we create an environment where employees are less stressed and self-motivated.

What Will You Take Away From This Seminar?

Understanding Your Audience

Set rules and protocols to engage everyone during virtual meetings
Perspective
Circles of Influence
DISC Profiles
Exercise: DISC Profiles in Action

Workplace Social Distancing

SPLIT Framework for Managing Social Distancing
Structure
Process
Language
Identity
Technology
Exercise: Developing tactics for your environment

The State of Communication in COVID times

Stress levels are high due to COVID
COVID-19-related Stress is Impacting Productivity
6 Human Needs
Impact of Uncertainty

Resiliency

Deal with stress, being overwhelmed, and help others do the same
Resiliency Defined
Elements (Gatekeepers) of Resiliency
Self-confidence
Self-esteem
Self-concept
Exercise: Identify your areas of opportunity and specific tactics to implement

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Achieving High Performance While Working Remotely

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