ACHE WFC Achieving the Quintuple Aim in Healthcare
ACHE WFC Achieving the Quintuple Aim in Healthcare - October 14, 2025 - 12:00PM - 1:30PM EST
Overview:
The cost of healthcare has been escalating over the past several years. Trying to contain and reduce this growth has become a major policy focus not only at the federal and state levels, but among employers and consumers too as they struggle to keep up with the ever-increasing cost of health insurance. Regardless of federal health reform, rising healthcare costs is something that must be discussed and controlled for the vitality and sustainability of employers and nationwide economic growth and stability. The truth is that rising costs are placing an unsustainable strain on state and federal healthcare programs and individual and employer sponsored health plans. So, what are the drivers of cost in these areas? Some of the most significant drivers include: lack of coordination of services among health providers, resulting in inefficiencies and duplication; unnecessary medical treatment, clinical variation, and costly medical errors; and a sky rocketing population of people with one or more chronic diseases. What can be done to address these cost drivers? In 2007 the Institute for Healthcare Improvement (IHI) began the Triple Aim initiative, which has evolved to the Quintuple Aim. The Quintuple Aim seeks to accomplish three objectives: improve patient experience, create better outcomes, lower costs, improve clinician well-being, and enhance health equity. What we have learned is that any future efforts that fail to balance each of these five objectives will have little to no success in improving healthcare delivery. Addressing costs alone is not enough, and looking at quality in a vacuum is not effective.
Agenda:
12:00PM - 1:00PM -- Introductions/Presentations
1:00PM - 1:30PM -- Q&A
ACHE Virtual Interactive Education Credits: 1.5
Earn ACHE Virtual Interactive Education credits through these innovative, interactive courses from your home or office. Virtual education is offered on a variety of timely healthcare leadership topics and consists of pre-course surveys and assessments, discussion board conversations and scheduled virtual live sessions.
To receive full credit for the course, you are required to participate in all pre-scheduled virtual live sessions. Participants will have access to all course materials/recordings 180 days after the program concludes.
Sally Jackson Sims (Moderator), PharmD, CPh, LSSGB, CPPS, FACHE
Corporate Pharmacist - Quality and Safety, Lee Health
Dr. Sims currently serves as a Corporate Pharmacist focused on Quality and Safety in addition to consulting for the Ambulatory Outpatient Surgery Centers at Lee Health System in Fort Myers, FL. While her clinical discipline is pharmacy services, she has spent over a decade specializing in Patient and Medication Safety with formal training certifications in Lean Six Sigma, AHRQ TeamSTEPPS Master Trainer, and Just Culture Champion. Dr. Sims is a Certified Professional in Patient Safety [CPPS] and a Fellow of the American College of Healthcare Executives [FACHE]. In 25 years of service in the healthcare industry she has held roles at Regional, Market, and Department Director levels in addition to serving as a Medication Safety Coordinator and Patient Safety Officer. Her experience crosses all patient populations and encompasses acute care and ambulatory practice settings.
Kevin Riddleberger, PA-C, MBA
Co-Founder DispatchHealth
Kevin Riddleberger, PA-C, MBA, is a seasoned healthcare executive devoted to reconstructing our nation's ailing and scattered healthcare delivery infrastructure into a more viable model. Boasting over two decades of hands-on patient care as a physician associate, and entrepreneur, he is deeply committed to revolutionizing the way healthcare is delivered, focusing on technological innovation, procedural enhancements, and quality upgrades. Kevin most recently co-founded and scaled DispatchHealth’s high acuity in-home model across the country treating millions of patients with the aim to reduce avoidable ER visits, hospital admissions or skilled nursing facility stays by delivering convenient, high quality and cost-effective medical care to patients in their homes.
Reza Alavi, MD, MHS, MBA
Principle Co-Founder, Quintuple Aim Solutions
Reza Alavi, MD, MHS, MBA is a board-certified internist and healthcare executive with 15 years of experience leading population health initiatives. As the founder of Quintuple Aim, Dr. Alavi advises startups and risk-bearing entities on value-based care strategies, contracting frameworks, and scalable growth. His firm recently launched a venture arm to foster innovation in healthcare. Previously, Dr. Alavi served as Chief Clinical Officer at DispatchHealth and led Institutional Affordability initiatives at Optum. He holds MD and MBA degrees from Thomas Jefferson University, completed his Internal Medicine residency at Mount Auburn Hospital of Harvard Medical School, and pursued a General Internal Medicine fellowship at Johns Hopkins School of Medicine, where he continues as part-time faculty. Dr. Alavi also earned an MHS in cardiovascular epidemiology from the Johns Hopkins Bloomberg School of Public Health.
Jeffrey Kuhlman, MD, MPH, SVP
Chief Quality & Safety Officer, AdventHealth
Dr. Jeffrey Kuhlman currently is the Senior Vice President and Chief Quality & Safety Officer at AdventHealth. He joined the organization in 2013 after an illustrious thirty-year career with the United States Navy, where he notably served as Director of the White House Medical Unit for President George W. Bush and as Physician to the President for President Barack Obama. Dr. Kuhlman achieved his medical degree from Loma Linda University School of Medicine at the age of 23. He subsequently earned a Master of Public Health from Johns Hopkins University. He possesses triple board certifications in Family Medicine, Aerospace Medicine, and Occupational Medicine, along with a Certificate of Added Qualification in Health Care Administration, Leadership, and Management. Additionally, he holds the designation of Certified Physician Executive. Dr. Kuhlman is recognized internationally as a distinguished speaker on the healthcare of American presidents and high-reliability healthcare. He is also a dedicated podcaster with a focus on transformative healthcare and the author of three insightful books.
Please contact Karen Valaitis, kvalaitis@uwf.edu with any questions, or request for special accommodation at least 7 days prior to the program.
ACHE WFC Achieving the Quintuple Aim in Healthcare - October 14, 2025 - 12:00PM - 1:30PM EST
Overview:
The cost of healthcare has been escalating over the past several years. Trying to contain and reduce this growth has become a major policy focus not only at the federal and state levels, but among employers and consumers too as they struggle to keep up with the ever-increasing cost of health insurance. Regardless of federal health reform, rising healthcare costs is something that must be discussed and controlled for the vitality and sustainability of employers and nationwide economic growth and stability. The truth is that rising costs are placing an unsustainable strain on state and federal healthcare programs and individual and employer sponsored health plans. So, what are the drivers of cost in these areas? Some of the most significant drivers include: lack of coordination of services among health providers, resulting in inefficiencies and duplication; unnecessary medical treatment, clinical variation, and costly medical errors; and a sky rocketing population of people with one or more chronic diseases. What can be done to address these cost drivers? In 2007 the Institute for Healthcare Improvement (IHI) began the Triple Aim initiative, which has evolved to the Quintuple Aim. The Quintuple Aim seeks to accomplish three objectives: improve patient experience, create better outcomes, lower costs, improve clinician well-being, and enhance health equity. What we have learned is that any future efforts that fail to balance each of these five objectives will have little to no success in improving healthcare delivery. Addressing costs alone is not enough, and looking at quality in a vacuum is not effective.
Agenda:
12:00PM - 1:00PM -- Introductions/Presentations
1:00PM - 1:30PM -- Q&A
ACHE Virtual Interactive Education Credits: 1.5
Earn ACHE Virtual Interactive Education credits through these innovative, interactive courses from your home or office. Virtual education is offered on a variety of timely healthcare leadership topics and consists of pre-course surveys and assessments, discussion board conversations and scheduled virtual live sessions.
To receive full credit for the course, you are required to participate in all pre-scheduled virtual live sessions. Participants will have access to all course materials/recordings 180 days after the program concludes.
Sally Jackson Sims (Moderator), PharmD, CPh, LSSGB, CPPS, FACHE
Corporate Pharmacist - Quality and Safety, Lee Health
Dr. Sims currently serves as a Corporate Pharmacist focused on Quality and Safety in addition to consulting for the Ambulatory Outpatient Surgery Centers at Lee Health System in Fort Myers, FL. While her clinical discipline is pharmacy services, she has spent over a decade specializing in Patient and Medication Safety with formal training certifications in Lean Six Sigma, AHRQ TeamSTEPPS Master Trainer, and Just Culture Champion. Dr. Sims is a Certified Professional in Patient Safety [CPPS] and a Fellow of the American College of Healthcare Executives [FACHE]. In 25 years of service in the healthcare industry she has held roles at Regional, Market, and Department Director levels in addition to serving as a Medication Safety Coordinator and Patient Safety Officer. Her experience crosses all patient populations and encompasses acute care and ambulatory practice settings.
Kevin Riddleberger, PA-C, MBA
Co-Founder DispatchHealth
Kevin Riddleberger, PA-C, MBA, is a seasoned healthcare executive devoted to reconstructing our nation's ailing and scattered healthcare delivery infrastructure into a more viable model. Boasting over two decades of hands-on patient care as a physician associate, and entrepreneur, he is deeply committed to revolutionizing the way healthcare is delivered, focusing on technological innovation, procedural enhancements, and quality upgrades. Kevin most recently co-founded and scaled DispatchHealth’s high acuity in-home model across the country treating millions of patients with the aim to reduce avoidable ER visits, hospital admissions or skilled nursing facility stays by delivering convenient, high quality and cost-effective medical care to patients in their homes.
Reza Alavi, MD, MHS, MBA
Principle Co-Founder, Quintuple Aim Solutions
Reza Alavi, MD, MHS, MBA is a board-certified internist and healthcare executive with 15 years of experience leading population health initiatives. As the founder of Quintuple Aim, Dr. Alavi advises startups and risk-bearing entities on value-based care strategies, contracting frameworks, and scalable growth. His firm recently launched a venture arm to foster innovation in healthcare. Previously, Dr. Alavi served as Chief Clinical Officer at DispatchHealth and led Institutional Affordability initiatives at Optum. He holds MD and MBA degrees from Thomas Jefferson University, completed his Internal Medicine residency at Mount Auburn Hospital of Harvard Medical School, and pursued a General Internal Medicine fellowship at Johns Hopkins School of Medicine, where he continues as part-time faculty. Dr. Alavi also earned an MHS in cardiovascular epidemiology from the Johns Hopkins Bloomberg School of Public Health.
Jeffrey Kuhlman, MD, MPH, SVP
Chief Quality & Safety Officer, AdventHealth
Dr. Jeffrey Kuhlman currently is the Senior Vice President and Chief Quality & Safety Officer at AdventHealth. He joined the organization in 2013 after an illustrious thirty-year career with the United States Navy, where he notably served as Director of the White House Medical Unit for President George W. Bush and as Physician to the President for President Barack Obama. Dr. Kuhlman achieved his medical degree from Loma Linda University School of Medicine at the age of 23. He subsequently earned a Master of Public Health from Johns Hopkins University. He possesses triple board certifications in Family Medicine, Aerospace Medicine, and Occupational Medicine, along with a Certificate of Added Qualification in Health Care Administration, Leadership, and Management. Additionally, he holds the designation of Certified Physician Executive. Dr. Kuhlman is recognized internationally as a distinguished speaker on the healthcare of American presidents and high-reliability healthcare. He is also a dedicated podcaster with a focus on transformative healthcare and the author of three insightful books.
Please contact Karen Valaitis, kvalaitis@uwf.edu with any questions, or request for special accommodation at least 7 days prior to the program.