Join us for a deep dive with Shawn Li. Shawn Li is a dynamic leader and visionary in the tech industry, currently serving as the Vice President of Demand & Partnerships at Flip CX. With a background that includes spearheading partnerships at Lever (HR Tech) and Conversica (Conversational AI), Shawn brings a wealth of experience in driving strategic growth through innovative partnerships. His tenure as the Echo/Alexa US Sales Lead at Amazon during its early hyper-growth phase further underscores his expertise in Voice AI and customer experience.
We'll discuss best practices as it relates to:
- Partnerships Drive Growth: Strategic partnerships are key for growth, with businesses leveraging partnerships growing 2.3 times faster (Forbes).
- Voice AI Transforms CX: Voice AI is reshaping customer experiences, expected to power 95% of customer interactions by 2025 (Gartner).
- Effective Leadership is Crucial: Strong leadership is vital for startup success, as 42% fail due to a lack of market need (CB Insights).
This Thought Leaders episode is brought to you by Marketbeam. MarketBeam combines 2 core products into one platform: Social Media Publishing and AI Employee Advocacy. It’s the first end-to-end social media content platform.
