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A Bid for Better Transit: Improving service with contracted operations

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In April, we'll be launching a webinar series with TransitCenter and highlighting some of their research on best practices in the transit industry.

Here's a description of our first event:

Some of the best transit agencies in Europe, including London and Stockholm, effectively use competitive bidding to contract transit operations to private companies. “A Bid for Better Transit: Improving Service with Contracted Operations”, examines how and under what circumstances public transit agencies can contract bus or rail operations to private providers in order to improve transit service for riders while simultaneously preserving essential labor protections.

The presentation will present six case studies – three in Europe (Oslo, Stockholm, and London) and three in North America (Vancouver, New Orleans, and Los Angeles) -- as well as lessons learned for those about to or interested in contracting. It shows how devising poor contracts, chasing the lowest bidder, and undercutting workers can leave an agency and its riders with substandard service.

Stephanie Lotshaw
Program Director, Transit Leadership & Governance, TransitCenter

Paul Supawanich
Director of Customer Engagement, Remix

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